As a Digital Service Provider in today’s highly competitive and expanding broadband market you’re facing some huge challenges in your service environment. Product commoditization is leading to falling margins on basic products, your subscribers are increasingly expecting more of you, your products are ever more complex and the digital home is becoming a competitive battleground.

@telecoms

April 30, 2010

1 Min Read
Defining the customer service experience

http://media.telecoms.com/tv/webinars/consona/Consona_Webinar_May_2010.f4v

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