Expats voted Estonia to the top of their digital life quality list in a new survey.

Wei Shi

May 23, 2019

2 Min Read
Estonia is best digital home away from home, report says

Expats voted Estonia to the top of their digital life quality list in a new survey.

InterNations, a social network for expats, recently conducted a global survey to gauge the perception of digital lives enjoyed by those living in a foreign country. 68 countries were featured. Although most of the findings confirmed the conventional wisdom, the report also threw up a couple of surprises.

Overall, the Nordic countries ranked high, with Finland, Norway, and Denmark all in the top 5 best countries for digital life table. But topping the list is Estonia, which ranked exceptionally high on the e-government index, with 94% of all expats surveyed feeling satisfied with the availability of the country’s administrative services. Estonia also topped the table of unrestricted access to online services. The country, similar to other Baltic and Nordic countries, adopts a light-touch approach towards Internet. Following Estonia on the e-government satisfaction list is Singapore, with Norway coming second on the unrestricted access to online service table.

Unsurprisingly, South Korea, which leads the world in broadband access, also tops the league of high-speed internet at home, followed by Taiwan and Finland. Expats were also asked to rate their experience of cashless payment. The four Nordic countries took the top 4 positions, with Estonia rounding off the top 5. Finland was ranked in the first place, with 96% expats saying they are happy with the experience.

A question that is particularly relevant to expats is how easy it is to get a local mobile number. Here we see a bit surprise. Myanmar, which ranked at the bottom of the overall Digital Life table, came on top in this list, followed by New Zealand and Israel.

On the other end of the tables, China was only beaten by Myanmar to the bottom of the overall Digital Life table and sat comfortably at the bottom of “Unrestricted Access to Internet”, thanks to the all powerful Great Firewall. This is particularly pertinent for expats who would have a stronger need for the global social networks more than the local residents, to communicate with their home countries. 83% of all expats were unsatisfied with their access to social networks from China, followed in the second from bottom by Saudi Arabia, where 46% said they were unsatisfied.

The ranking may not be a big surprise, but the margin between the bottom two countries may be. The only table that China was not in the bottom 10 was the one on cashless payment. But, maybe surprisingly, with all the fanfare about the contactless payment experience enabled by companies like Alibaba and Tencent, expats living in China did not manage to take the country to the top 10 table either.

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About the Author(s)

Wei Shi

Wei leads the Telecoms.com Intelligence function. His responsibilities include managing and producing premium content for Telecoms.com Intelligence, undertaking special projects, and supporting internal and external partners. Wei’s research and writing have followed the heartbeat of the telecoms industry. His recent long form publications cover topics ranging from 5G and beyond, edge computing, and digital transformation, to artificial intelligence, telco cloud, and 5G devices. Wei also regularly contributes to the Telecoms.com news site and other group titles when he puts on his technology journalist hat. Wei has two decades’ experience in the telecoms ecosystem in Asia and Europe, both on the corporate side and on the professional service side. His former employers include Nokia and Strategy Analytics. Wei is a graduate of The London School of Economics. He speaks English, French, and Chinese, and has a working knowledge of Finnish and German. He is based in Telecom.com’s London office.

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