Category: AI

IBM arrives to make iOS apps smarter

Artificial intelligence is set to take the world by storm before too long, but Apple hasn’t really shown it is any good in this growing field. Hopefully an extended partnership with IBM can bring greater fortunes.

The Podcast: Smart moans

The usual suspects start by discussing an Ericsson interview Scott did at MWC but soon go off onto a random tangent about devices, about which Jamie claims to be indifferent despite being umbilically attached to his. Inevitable comparisons with Nokia ensue and they speculate about who is doing better. They both need to catch up with Huawei and they will probably be helped in that aim by Donald Trump, who seems determined to make it as difficult as possible for China to do business with the US, and Iain wonders why. They conclude with a look at the smart home market and dare to dream about the potential wonders of a smart pub.

The Podcast: Live from Barcelona

Such is our devotion to podcasting that we even did one from the MWC show floor in Barcelona. Scott and Jamie were joined by Dan Jones from Light Reading and Ed Barton from Ovum. They started with a look at the state of the megatrends that are 5G and IoT, with Scott reckoning talk around them got a lot more focused this year but some of the other guys were not so sure. Jamie has been focusing on artificial intelligence at the show, Dan has been all over the latest smartphone launches and Ed was intrigued by some of the latest moves concerning digital entertainment on mobile. We have pulled out all the stops to get this out to you in time for your flights home, so try to find some wifi and get downloading.

The Podcast: Pre MWC special

With the biggest telecoms event of the year just around the corner Scott, Jamie and Iain bring you this special preview of Mobile World Congress 2018 for you to download and listen to on the plane. Scott starts with the obvious stuff – the big buzzwords that are 5G and IoT. The level of 5G fervour will hit fever pitch but how many solid business cases will there be for the new wireless generation? The same goes for IoT, which promises much-needed diversification for operators but who’s buying? Jamie thinks artificial intelligence is no less important a tech trend as it will underpin everything else but, inevitably, the lads express concern about machines taking over the world. Iain concludes by asking if we’ve hit peak MWC and wonders how long the sprawling show can keep growing.

The Future of Customer Care in the AI Era

Date: March 20th, 2018 Time: 4pm London (GMT) In this digital transformation era, customer care centers in telcos will be heavily influenced to optimize operations and to empower their agents and their customers through the power of AI. This webinar, presented jointly by Microsoft and Amdocs, will review the current state of customer care […]

Oracle has a crack at ending the idea of employees

Oracle is making all the right noises ahead of Mobile World Congress with an aggressive expansion in data centre assets, a virtual assistant and a broader offering across its autonomous product portfolio.

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What will be the defining telecoms trend in 2018?

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