Category: AI


The Telecoms.com Podcast: Pre MWC special

With the biggest telecoms event of the year just around the corner Scott, Jamie and Iain bring you this special preview of Mobile World Congress 2018 for you to download and listen to on the plane. Scott starts with the obvious stuff – the big buzzwords that are 5G and IoT. The level of 5G fervour will hit fever pitch but how many solid business cases will there be for the new wireless generation? The same goes for IoT, which promises much-needed diversification for operators but who’s buying? Jamie thinks artificial intelligence is no less important a tech trend as it will underpin everything else but, inevitably, the lads express concern about machines taking over the world. Iain concludes by asking if we’ve hit peak MWC and wonders how long the sprawling show can keep growing.

The Future of Customer Care in the AI Era

Date: March 20th, 2018 Time: 4pm London (GMT) In this digital transformation era, customer care centers in telcos will be heavily influenced to optimize operations and to empower their agents and their customers through the power of AI. This Telecoms.com webinar, presented jointly by Microsoft and Amdocs, will review the current state of customer care […]

Oracle has a crack at ending the idea of employees

Oracle is making all the right noises ahead of Mobile World Congress with an aggressive expansion in data centre assets, a virtual assistant and a broader offering across its autonomous product portfolio.

Amazon and Google make loads more money

Another quarter has passed for the internet barnstormers and once again we are writing about how much money they have made. This time there is a bit of a twist, investors are disappointed with one of them…

Polls

Following comments from the European Data Protection Supervisor, do you feel the internet giants are taking advantage of the digital economy?

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