Category: Digital Transformation


A great operator customer experience needs no explanation

Operators embracing digital transformation are choosing to try and re-invent themselves. They have to. It’s a battle for consumers, mindshare, to maintain relevance and resist ongoing disintermediation from OTT players and much more.

Oracle has a crack at ending the idea of employees

Oracle is making all the right noises ahead of Mobile World Congress with an aggressive expansion in data centre assets, a virtual assistant and a broader offering across its autonomous product portfolio.

Facebook is for Edith and Snapchat is for Timmy

Facebook might be top-dog when it comes to the social media giants but recent estimates indicate its now more appealing to older generations while Snapchat is seemingly stealing its younger customers.

The Telecoms.com Podcast: Let’s get digital

Scott and Jamie are joined by special guest Paul Nolan from PR agency CC Group, who tells us about a bit of research his company commissioned into how operators are going about the macro trend that is digital transformation and what vendors are doing to help them. Spoiler alert – it’s complicated. Scott tells us about his week in San Diego with Qualcomm, hearing all about the wonders of 5G and definitely not talking about all the other dramas Qualcomm is currently involved in. Lastly Jamie expresses his surprise that Twitter has managed to make a profit for once and can’t resist flirting with Scott.

Softbank kicks off domestic telco listing

Softbank has unveiled plans for an initial public offering for its Japanese telco business as CEO Masayoshi Son looks to draw a line between investments and telecommunications.

Telcos are losing the battle of the brands

Brand Finance has released it rankings of the top 500 brands worldwide, and while the future is looking rosy for the technology industry it is a bit more gloomy for the telcos.

Facebook agonizes over how to re-engage community

In terms of profiting from the digital economy few (if any) have done it better than Facebook, but user numbers are starting to slow. Is Facebook focusing too much on advertising to the detriment of user engagement?

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