Category: Digital Transformation


Ofcom outlines plans for 2019/20

With the country on the verge of realising the promise of the digital economy, the pressure is still on Ofcom to make sure a fair and sustainable landscape is developing. Here, the team outlines its plans for the next twelve months.

Re-architecting Intelligent Communications – “Omni-channel communication is imperative today”

The data and messaging industries are witnessing significant disruption. In this complex environment, operators must work towards transitioning from functioning as bulk SMS providers to offering omni-channel platforms for the enterprise engagement. Deshbandhu Bansal, Assistant Vice President, Messaging and Broadband Solutions, Comviva, highlights why operators ought to move beyond traditional carrier services.

Financial Inclusion to Financial Enrichment – “Provide customers a hyper-personalized experience”

The global communications space is fast transitioning from the mobile to mobility to digital. The impetus on players in the global payments space, therefore, is no longer merely ensuring financial inclusion but financial enrichment as well. Digital banking has, therefore, come to the forefront in this regard. New age digital platforms are certainly making their presence felt to ensure customers obtain a hyper-personalized experience. Srinivas Nidugondi, Chief Operating officer, Mobile Financial Solutions, Comviva, shares his views.

Digital Services and Media – “digital has replaced traditional value added services”

The industry is, without a doubt, witnessing a sea-change from traditional to digital value added services (VAS). With content going digital, operators ought to focus on enabling these services to subscribers. While traditional VAS typically entailed voice-based services, the focus is now on digital VAS, including content pertaining to education, ravel, entertainment, et all. Atul Madan, Chief Operating Officer, Digital Lifestyle Solutions, Comviva, highlights why digital VAS has taken centre stage today.

Three Denmark pushes carrier billing as value add

Cutting through the competitive chaos can be a difficult task, and while Three UK is focusing on convergence and broadband, Three Denmark is making a play to manage the consumers wallet.

The journey from CSP to DSP

This evolution to DSP will see consumer expectations grow as the industrial market matures. In the short term, 5G and gradual digitalization will see operators focus on enriching consumer experiences for operators.

Europe cools internet monopoly rhetoric

Almost every politician around the world is currently using Silicon Valley as a metaphoric punching bag, but the European Commission will not be drawn into the monopolies debate.

A post-Brexit Ofcom worries us – Vodafone

With the anti-China rhetoric dominating the headlines in recent months, Brexit chatter has become unfashionable. But with the deadline fast approaching, what will Ofcom look like in the future?

Syniverse says Tata to the IPX blues

Syniverse and Tata Communications have decided to pool their IPX network interconnection resources in a bid to improve the whole process for their customers.

MWC 19 interview – Pierre Zimmer – Post Luxembourg

At Mobile World Congress 2019 we spoke to Pierre Zimmer, Deputy General Director of Post Luxembourg, who explored the importance of the digital transformation process to telcos and talked us through a major project his own company has recently completed.

Orange Bank is on a roll

Cutting through the noise at Mobile World Congress is a tough job but Orange’s play for the financial industry is certainly a good attempt.

Evolving ETSI engulfs enterprise

The connectivity landscape is evolving is quickly as the desire for telcos to diversify revenues, so it makes perfect sense the worlds’ standards authority does as well.

Polls

Should privacy be treated as a right to protect stringently, or a commodity for users to trade for benefits?

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