webinars

The Future of Virtual Agents in the AI Era

This Telecoms.com webinar, presented jointly by Forrester & Amdocs, provides an extensive analysis of the current state of virtual agents at communication and media service providers. It will introduce key industry trends in the area of artificial intelligence in general and chatbots in particular, analyze how service providers are investing resources to take advantage of these technologies, and look at how service providers are perceived in the eyes of the customer.

BSS is Being Re-Imagined – What Does this Mean to Your Business?

BSS is being turned on its head. This is being driven by telcos changing their business models and vendors evolving how they develop and offer solutions. But how does this effect the current BSS and IT operations of a telco? How can they manage through this change and meet the daily challenges and never ending requests from marketing and the business?

How to fall in love with VoLTE!

In this webinar we will draw on Nokia’s global experience with VoLTE technology and discuss best practice deployment and optimization methodolgies for operators that want to achieve fast, trouble-free service launch. Find out how you can benefit from Nokia’s services even if you’ve already launched VoLTE, and how to avoid the mistakes that can cost you time, resources and subscribers.

Polls

Should privacy be treated as a right to protect stringently, or a commodity for users to trade for benefits?

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