Tomorrow’s world – what is the future of telecoms?


In November 2016 hosted a discussion as part of the AfricaCom trade show in Cape Town, South Africa.

Hosted with Mahindra Comviva and Light Reading, the discussion featured involved two of the continent’s leading operators, Vodacom and Safaricom, who explored the latest major trends facing the industry. With relevance to the African market, but a broader theme applicable to the entire telecoms landscape, the discussion took the form of discussing digital transformation and the likely shape the next generation of business will take.

This eBook, produced by in association with Mahindra Comviva brings together and presents excerpts from the discussion, where senior figures from both Vodacom and Safaricom speak candidly about:

  • The future of customer engagement,
  • Corporate attitudes to digital transformation,
  • Artificial intelligence,
  • Mobile banking.
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