Getting it right first time

Telecoms.com talks to Richard Alden of workforce management firm TOA Technologies at Telemanagement World Forum 2012. Alden talks about the change and turmoil going through the industry and how operators can interact better with their customers to offset this phenomenon.


Leave a comment

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Latest videos

Arto Tiitinen, CEO of vehicle tracking company Tramigo

Chih-Lin I, Chief Scientist, China Mobile – Part Two

Chih-Lin I, Chief Scientist, China Mobile – Part One

Ron Marquardt, Vice President of Technology, Sprint


Yasmin Karimli, Director of Technology, T-Mobile USA

Paula Doublin, AVP Construction & Engineering, AT&T

Ethan Boyd, Vice President, Ultra Mobile

Philippe Andres, Group Vice President of Marketing, Orange

Polls

What would you consider the main inhibitor to cloud adoption in your organisation?

Loading ... Loading ...