Archives: Opinion

Project Fi: Google’s Mobile Master Plan

For all the soft language, the boundary which is being pushed most effectively by Google’s MVNO is the one which controls the distance between mobile operator and consumer.

Ending the Digital Transformation Paradox

In recent years, the incredible increase in demand for online connectivity, fueled by the mobile internet boom, has created an overwhelming challenge for communication service providers (CSPs), resulting in a market situation we call the “digital transformation paradox.”

NB-IoT: setting the pace in the race to 5G

Supporting the aggressive goals of 5G will require tapping into new licensed bands and exploring new ways to use new and existing unlicensed spectrum bands to meet data demands.

Keeping one step ahead of SMS fraud

A significant percentage of all SMS traffic is now spam or fraud related in some way, with mobile devices being hacked, attacked or exploited in order to send phony promotional messages to or from the unwitting victim’s phone.

Telcos can be challengers too

It would seem long-term strategies and traditional consulting models are dead in the telecommunications sector. However, there is an emergence of traditional players launching new ventures and bringing their services into the digital age.

Are mobile service providers at risk of getting ‘Ubered’?

Whereas a decade ago companies were in the grip of ‘Google fear’, today the bogie men are the platform brands. So much so that the phrase ‘being Ubered’ has become a common short hand for suffering at the hands of disrupters.

‘At-Home’ wireless expectations: how does this impact higher education?

Expectations are set high for wireless connectivity, everywhere, and this filters into every corner of our lifestyles, including into higher education. When the lights go out and there’s “nobody home”, educational institutions can be facing unforgiving students and parents who expect the best from the system they’re paying for.

Towards a new normal

In a world where reputation can be made or broken with a single Twitter post, the index has become an important indicator not only of the quality of customer service, but also serves as a wider barometer for a brand’s overall standing in the eyes of consumers.

Shrugging off the bugs: exploring consumer complacency

I have often been described as a seasoned or veteran engineer – well, I mean, in terms of software engineering and all things wireless and telecommunications, as well as the Internet of Things (IoT).

Why the board needs to look again at cyber security

The telecoms industry has had a long relationship with cyber security. Many operators not only practice cyber security within their own organisations, protecting critical data and national infrastructure, but many also supply cyber services to other firms.


With Amazon and Google launching smart home initiatives, have the telcos missed out on their chance to cash in on this market?

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