tag: managed-services

Nokia cloud service chain

Nokia talks up telco cloud offering

Finnish kit vendor Nokia is continuing to promote its nascent cloud offerings for telcos, three months after the launch of its AirFrame datacenter family of products.

CenturyLink will host services in Shanghai

CenturyLink announces expansion into China

The business arm of American telco CenturyLink has announced the expansion of its managed services availability into the Chinese market. The announcement marks a potentially significant step for Western businesses moving into the worlds’ second-largest economy.

Ericsson has scored another managed services deal

Vodafone Egypt outsources to Ericsson

Vodafone Egypt has signed up Ericsson as its first outsourcing partner, under a three year managed services agreement, to deliver network field maintenance services and improve the quality of its network in the greater Cairo area.

Myanmar is becoming mobilised

Telenor taps Ericsson for Myanmar network

Operator group Telenor has called on infrastructure vendor Ericsson to provide network equipment and managed services for its network in Myanmar. The two firms have signed a five year contract which sees Ericsson implementing equipment in a multivendor environment as well as provide managed services for the network.

Ericsson has scored another managed services deal

E-Plus hands over network management to ZTE

German operator E-Plus, which is in the process of being acquired by Telefónica, has completed the transition of its network management to Chinese firm ZTE.

The deal sees LTE roaming between Saudi and Kuwait

Saudi’s STC renews NSN contract

Saudi Arabian operator STC has renewed its managed services contract with infrastructure vendor Nokia Solutions and Networks (NSN) which will see the Finnish firm continue to provide network planning and optimisation, network and service operations and hardware and software services for STC’s Al Jawal network in Saudi Arabia. The contract covers STC’s GSM, 3G and LTE networks that are within NSN’s footprint.

Ericsson has scored another managed services deal

IT becoming key element in managed services deals

Experience with IT is moving to the forefront in managed services and outsourcing deals as operators seek to enhance the customer experience with more tightly integrated networks and business processes. Telecoms.com recently met with Luigi Migliaccio, global head of IT managed services at Ericsson, who explained how the back office silos that persist in large operators are killing the company.

Huawei expects mobile operators to undergo radical  operational transformation over the coming years

Radical transformation in managed services deals expected among operators

While efficiency and cost control are still identified as the most important concerns for operators considering managed services, research indicates these same organisations are on the brink of a complete change in strategic focus driven by the need to pursue new revenues.

Vodafone signs customer care managed services deal

Operator group Vodafone has signed a five year global managed services deal with OSS/BSS provider Amdocs. Under the terms of the deal, Vodafone’s customer care and billing will be based on Amdocs software applications and the vendor will deliver application development, operations and maintenance services for the operator.

africa globe

Orange Kenya offloads tower management

Telkom Kenya, which operates fixed and mobile services under the Orange brand in the country, on Friday signed a 15 year outsourcing deal with Eaton Towers for the management of its passive network infrastructure.

India has finally proposed spectrum sharing

Ericsson and Reliance in $1bn outsourcing partnership

Indian operator Reliance Communications has signed an eight-year managed services deal with Swedish vendor Ericsson worth $1bn that will see Ericsson assume responsibility for the operator’s fixed and wireless networks in North and West India. Reliance signed a similar deal with Alcatel Lucent—also believed to be worth $1bn—covering East and South India in January.

Huawei wins managed services deal with O2 UK

Chinese equipment vendor Huawei said Monday that it has won a five year agreement from Telefónica’s UK operation, O2, to manage the operator’s multi vendor core transmission and mobile access network.

Ericsson has scored another managed services deal

Ericsson moves into IT managed services through deal with 3 Italia

Swedish vendor Ericsson has announced a deal with 3 Italia that will see it take on responsibility for the modernisation and management of the operator’s data centre and IT infrastructure. The deal builds on a managed services deal covering the operator’s network, which was struck in 2005 and extended until 2014 in a further announcement last year.

Ericsson has scored another managed services deal

IBM scores IT outsourcing deal from Bharti in Africa

Information technology giant IBM made its presence known in the African telecoms market on Friday, having scored a deal with Bharti Airtel to manage the carrier’s technology and services across 16 countries and around 72 million users.

Ericsson CEO, Hans Vestberg

Ericsson doubles Q2 profit but share price drops

Swedish vendor Ericsson, the leading supplier of infrastructure and services to the mobile operator community, has reported second quarter profit of SEK2bn (US$274m), up from SEK800m for the same period in 2009. But despite the surge in income, the company’s share price took a five per cent tumble in response the announcement as Ericsson fell some way short of analyst expectations.

China and EU edge closer to end a long-standing telecoms dispute

Ericsson wins China Mobile managed services contract

Sweden’s Ericsson has won a substantial managed services contract from China Mobile, on the home turf of its leading competitor in the infrastructure supply business, Huawei. The deal will see Ericsson providing field maintenance services for China Mobile’s operation in the Hebei province in Northern China.

Ben Verwaayen, CEO, Alcatel Lucent

Alcatel Lucent to compensate Telecom NZ over 3G network failings

Reports from New Zealand suggest that Franco-US vendor Alcatel Lucent (ALU) is to award a compensation payment of NZ$100m (US$72.8m) to incumbent player Telecom over the poor performance of the ‘XT’ 3G network it delivered to the carrier, and operates on its behalf.


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