tag: o2

Ofcom ranked O2 highest for customer satisfaction

Ofcom report hails O2, RootMetrics crowns EE

Ofcom has published a report on customer satisfaction levels in mobile, broadband, pay TV and landline services. Compared to previous years, the report showed steady level of satisfaction in mobile with O2 topping the table in the mobile service provider stakes. Meanwhile RootMetrics put EE on top in London.

Orange CEO, Stephane Richard, reckons BT will make a decision by Christmas

Orange CEO expecting BT EE bid decision by Christmas

The Chief Executive of Orange, Stephane Richard, has dropped a hint about the ongoing discussions with BT over a possible acquisition of EE, allegedly stating that he’s expecting a decision from the British telco in the next few weeks.

Vodafone converging mobile and fixed with Hellas Online acquisition

Vodafone Greece targets multiplay with Hellas Online acquisition

Vodafone Greece has moved closer to becoming a multiplay service provider by acquiring 72.7% of Hellas Online (HOL), the country’s second largest broadband and fixed-line services provider. The mobile operator acquired Hellas Online for a total cash sum of €72.7m (£57.56m).


Hutchison preparing to bid for EE or O2 – report

Following the news earlier this week about BT’s preliminary acquisition talks with EE and O2, it has been reported Hutchison Whampoa is preparing to make an offer of its own for one of the mobile operators.

EE logo

EE confirms BT talks, industry opinion divided

Deutsche Telekom and Orange, the joint shareholders of EE, have confirmed initial discussions with BT over a possible sale of the UK mobile operator. In a statement the German and French giants said they are exploring the possibility as part of their regular market assessment to evaluate different strategic options.

EE has been ranked highest on P3's mobile benchmark report

EE top in P3 UK mobile benchmarking test, Vodafone last

Network testing and consultancy firm P3 has published a UK mobile benchmarking report ranking EE, aided by its strong data service, first. Three came second, although it won in the voice category. O2 was marginally ahead of last-placed Vodafone.

O2 is upgrading its core network to an all fibre infrastructure

O2 to roll out fibre nationwide

Telefónica’s UK subsidiary O2 has announced its intention to deploy a full fibre core network throughout the country, touching on 19 connectivity points from Glasgow, Scotland to Salisbury in the South West.


Operators say RIPA customer record sharing is old news

EE, Vodafone and Three have responded to the story recently published by the Guardian, and followed up by many other media, about the automated sharing of customer call records with law enforcement officers. They insist the practices have been in place for some time to comply with existing law.

O2 customers can purchase Apple apps through carrier billing

O2 launches iTunes Codes for carrier billing

O2 has launched iTunes Codes, which allows customers to purchase iTunes credit automatically charged to their monthly phone bill, or taken out of pre-paid credit. The codes are usable for purchases across the iTunes, App and Mac App Stores, as well as for iBooks.

Satisfaction with coverage drops in rural areas

Over three quarters of UK users satisfied with mobile provider

UK communications regulator Ofcom has released research showing that while overall levels of consumer satisfaction with mobile networks are high, an estimated 45 per cent of users experience some problems. Moreover, around 30 per cent of users experience no reception at least once a week.

Tele2 has secured its future in Norway after signing a national roaming agreement with rival Telenor Norway

O2 and T-Mobile agree LTE network sharing in Czech Republic

Czech mobile operators O2 and T-Mobile have agreed to share their LTE networks in a bid to accelerate coverage improvements in the market this year. The deal follows a similar agreement signed between the two operators relating to their 2G and 3G networks in November last year.

O2 will launch LTE services at the end of August 2013

UK spectrum crunch likely to lead to “contentious” solutions

The UK is heading will face a serious spectrum shortage by the end of the decade if 300MHz of cellular spectrum and 350MHz of wifi spectrum are not made available. The warning came this week from Real Wireless, a consultancy that worked with UK regulator Ofcom on this year’s LTE spectrum auctions.


Telefónica confirms Czech exit with sale to PPF

Spain’s Telefónica has confirmed that it is to exit the Czech and Slovak Republics through the sale of its holdings in the markets to Czech investment group PPF. Telefónica said in October that it was exploring its options in the Czech Republic, as part of a wider process of withdrawal from non-core markets.

Deutsche Telekom has acquired the remaining 39.23 stake in its Czech subsidiary for €800m

Telefónica confirms talks to offload Czech operation

Spain’s Telefónica has confirmed that it is in discussions with Czech investment group PPF surrounding the sale of its Czech operation O2. In a stock market announcement following speculation in the financial press, Telefónica said that it is “exploring strategic options in relation to its stake in Telefónica Czech Republic, including conversations with investor group PPF, with nothing certain whether an agreement will be reached, or final terms and conditions.”

Apple sold nine million of its new iPhone devices in three days

O2 UK yet to be granted Apple LTE approval

Apple has yet to grant O2 UK approval to offer its new 5s and 5c iPhone models on the operator’s newly launched LTE network. While O2 has denied failing any of Apple’s network approval tests, a spokesman confirmed that the tests have not yet been passed.

There have been several VoLTE announcements of late

LTE falls back on voice

Keith Mumford, Vice President of Technology at Kineto, explains that although O2 and Vodafone have launched their 800 MHz LTE services, neither is choosing to focus on coverage – which is often one of the traditional battlegrounds that operators favour when it comes to marketing roll outs. Coverage though, particularly for LTE at 800MHz, may still arise as a contentious issue.


UK LTE tussle begins in earnest

With Vodafone and Telefónica-owned O2 launching their LTE services today, long awaited competition in the UK LTE market can now begin. Meanwhile the UK’s two other operators, 3UK and EE, piped up to remind the market of their own plans and achievements.

Ericsson acquires smart grid vendor

UK smart meter network based on IPv6 wireless mesh tech

Telefónica on Wednesday unveiled more details about the smart metering contract won from the UK Department of Energy and Climate Control last week. According to the information, the smart meter network will see one of the first IPv6 implementations in an M2M environment, as well as the roll out of a mesh network software client that runs on top of any available data network including wifi, 3G and fixed broadband.

Telefónica this week struck a deal with Evernote to make the information management application available to its global user base

Telefonica strikes OTT partnership with Evernote

In an example of how operators are leveraging OTT partnerships, Telefónica this week struck a deal with Evernote to make the information management application available to its global user base.

O2 has released pricing details for its 4G service due to launch on August 29, 2013

O2UK announces 4G pricing

Mobile operator O2, the UK arm of Spanish group Telefonica, has announced pricing details for its LTE services, which are due to be launched later this month. The operator’s prices undercut those of rival EE’s, which launched LTE services late October 2012. However, the data usage limits quoted in the price plans are lower than its rival.


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