tag: oss

Oracle updates OSS suite for the NFV era

Oracle Communications has released an update to its OSS suite that is designed to give CSPs the agility migrate to virtualized technologies such as NFV when they’re ready.

Ericsson and Orange Poland partner on OSS transformation

Ericsson has announced that it will be partnering with Orange Polska, the French telco’s Polish subsidiary, to help deliver an upgrade of its operation support systems (OSS) over the next six years. The agreement between the two parties will see Ericsson help to drive the transformation and optimization of processes and information systems for the telco.

Telefónica looks to self-service CEM

Spanish telco Telefónica has turned to self-service based CEM tools for residential European and Latin American customers, in order to ease pressure on OSS being caused by increased data consumption over broadband. Alcatel-Lucent and Accenture announced a four year strategic partnership in order to facilitate the transformation of Telefónica’s CEM processes.

Oracle launches new products targeted at CSPs

Oracle’s Communications division has announced a new release of applications aimed at Communications Service Providers (CSPs). The launches, announced at the annual Oracle OpenWorld event, include a new edition of the software giant’s Operations Support Systems (OSS) application family.

Telefónica partners with Amazon and Bango for carrier billing in Germany

UK mobile payments outfit Bango has announced it’s working with Amazon and Telefónica Deutschland for carrier billing services on its O2 network in Germany. Starting next year O2 Germany subscribers will be able to pay for certain goods bought on Amazon with their phone bills.

Telefónica taps Comarch for OSS project, opens Singapore office

Spanish operator Telefónica has awarded Polish B/OSS vendor Comarch a contract to supply network planning and optimisation products and services to across the operator’s European footprint. It is the vendor’s first multinational deal with Telefónica and builds on a previous implementation with Telefónica Deutschland, Comarch said.

Amdocs buys Actix in $120m deal

OSS/BSS firm Amdocs, which now positions itself as a customer experience specialist, on Wednesday announced the acquisition of network management firm Actix for $120m in cash.

Operators losing $58bn on poor billing systems, finds report

The mobile industry lost more than $58bn in 2011, due to inadequate operator billing systems, according to a report published this week. The figure, which represents over six per cent of operators’ global revenues, was attributable to inadequate fraud management and revenue assurance processes, according to Juniper Research. And it is a figure that currently looks set to grow.

Ericsson buys Telcordia for $1.15bn

Ericsson has announced its purchase of OSS/BSS giant Telcordia in a $1.15bn all cash deal. Ericsson CEO Hans Vestberg said the deal reflected the growing importance of operations and business support systems in an environment where “more and more devices are connected, services become mobile and new business models for mobile broadband are introduced.”

Telcordia opens OSS platform up to the cloud

Operational Support Systems (OSS) are one of the most complicated and critical functions an operator will deploy, having as it does, a major effect on the company’s agility. On Thursday software vendor Telcordia unveiled an offering which gives integrator partners cloud-based access to its OSS portfolio.

Make way for new a generation of OSS/BSS environments

Existing operations and business support system (OSS/BSS) environments cannot provide the required support to face the challenges abundant in a landscape marked by intensifying competition, reduced time-to-market, efficiency improvement, and growing customer expectations. This is the warning from research firm Frost & Sullivan, which released a report this week highlighting the need to bridge the gap between OSS/BSS in order to overcome these challenges.

A real time opportunity

Alastair Hanlon, director for industry solutions at Convergys looks at how real time billing and customer service can revolutionise the telecoms industry.


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