predictions

2017 Predictions: What the industry thinks

While 2016 proved to be a solid year for incremental advancements in 5G, IoT and cloud computing, 2017 is set to be a big year for a number of breakthrough technologies.

The customer experience in 2012

The customer experience will be a major area of focus for operators in 2012, following a dawning realisation that those companies that do not give their customers the time, investment and focus they require will see them defect to rivals in an increasingly competitive market.

Polls

Should privacy be treated as a right to protect stringently, or a commodity for users to trade for benefits?

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