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UK

BT counters criticism with fibre and G.fast pledge

BT’s CEO Gavin Patterson has called for regulators to impose tough new minimum levels of broadband, fibre coverage and service, to help it preserve Britain’s lead as the G20’s most digitised economy.

EE launches dedicated M2M service

UK mobile operator EE has unveiled a new business service designed specifically for M2M, called EE Connect, which offers a suite of M2M tools.

BT announces first UK G.fast field trial

UK fixed line market leader BT has announced the commencement of the first UK field trial of G.fast broadband technology in Huntingdon, Cambridgeshire.

EE fined £1m for mishandling customer complaints

After looking into the matter for over a year UK telecoms regulator Ofcom has concluded EE had been mishandling customer complaints over a three year period and consequently fined it a million pounds.

New Ofcom boss gets tough with UK CSPs

Sharon White, who took over as boss of UK telecoms regulator Ofcom in March of this year, has used her first speech in the role to warn CSPs they need to improve their customer service.

Xiaomi expands to US and European markets

Disruptive Chinese mobile player Xiaomi is taking its first tentative steps into western markets this week, but initially only selling accessories, not handsets.

UK mobile banking use forecast to double

The number of UK mobile banking users is set to almost double from 17.8 million to 32.6 million by 2020, according to a new report commissioned by Fiserv, writes Banking Technology. Online banking is still growing too, the research found.

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