Connections Are Limitless, the Network Is Not

Consumers are ravenous for “all-you-can-eat” unlimited data plans. Communications service providers challenged by unrelenting customer demand for more capacity now must feed the need, and quickly. But expanding the network in the traditional way is unrealistic. That requires substantial funding and years to complete ‒ time the current network does not have. Click here to […]

What is a Living Network?

By 2020, Internet traffic will increase tenfold.  With demands on the network growing so profoundly, how can a CTO or CNO respond?  A new type of network is needed: one that is not static and inert, but, instead, learns, adapts and improves over time. That is a living network. Discover more in the WIRED Brand […]

Home Network Security for Network Operators

The lack of security is a massive risk for home users, but it is also a tremendous opportunity for network operators. They are in a unique position: They already have the hardware (broadband routers) deployed across millions of homes and can provide the necessary security for home users. Network operators can deploy AI solutions to control home automation, collect valuable insights and implement new business models.

Satellite Backhaul: Future-Proofing the Customer Experience

With data demand increasing dramatically through the rise in popularity of connected devices, global mobile revenues are predicted to reach $1,200 trillion by 2020. Mobile network operators will gain a competitive advantage through a strategic focus on Quality of Service (QoS) and by extending reach, especially in rural and remote areas. This paper covers the […]

Selling to Telcos in the Age of Digital Transformation

A playbook for vendors in a changing sales and marketing environment Telecoms operators of all stripes are driving mass scale digital transformation. These are uncharted waters, with the ‘hoped for’ destination, a leaner, more agile and customer-centric organisation, better able to profit from digital services. Telcos are leaning on the vendor community to help them […]

Device Intelligence for Network Operators

Most network operators use basic identifying methods such as listing brand name or MAC address for devices. It allows them to provide generic device identification, in the best case scenario only recognizing personal computers and smartphones. In most cases, Internet of Things (IoT) devices are left unidentified and unprotected. Using device intelligence, network operators can […]

CSP Revenue Management: Enabling the Digital Service Provider Evolution

In October 2017, Heavy Reading conducted an online survey of 100 CSP representatives working for around 75 different organizations across the globe. The questionnaire assessed the current state of CSP revenue management systems and explored their priorities for modernization.

Independent study: Humans vs. machines

Amdocs commissioned Forrester consulting to conduct a comprehensive global survey to assess how well service providers are meeting customer expectations from virtual agents, i.e. chatbots. Are CSPs investing in the right areas? This survey, which polled thousands of consumers worldwide, as well as c-level executives from dozens of tier-1 service providers, uncovers that there is an enormous gap between the kind of service consumers expect from virtual agents versus the areas in which service providers are investing.

Are you prepared for the revolution in consumer entertainment?

There’s a seismic shift taking place in entertainment – and its effect on digital service providers is profound. On-demand media consumption will change every facet of your service offering – and sooner than you think. Leading service providers are already adopting new strategies to capitalize on the on-demand revolution.

Intelligent Smart Wi-Fi Brings Mobility to Your Home

This eBook will lay out four common scenarios that users face when it comes to connecting to the Internet at home, and will provide valuable insights on how Devolo can help you overcome these challenges.

Virtualization: A Critical Capability for Service Provider Success in IoT, 5G & Beyond

The Internet of Things (IoT) is a huge opportunity for communications service providers (CSPs), because of the sheer scale of investment it will attract and the business impact it will have globally. This white paper looks at developments in the IoT landscape and the critical factors and obstacles that CSPs need to be aware of […]

Data Revelations – Nominum Data Science Security Report

From the front lines of the war on cybercrime, Nominum discovers new trends in ransomware, phishing, IoT-related threats and more. We analyzed 15.3 trillion DNS queries to produce this 46-page report that delves into the mind of a cybercriminal.

Smart cities: what are the opportunities for telcos?

There has been plenty made of the future market size of Internet of Things (IoT), and almost everyone in the telecoms industry is very familiar with numbers claiming “IoT will be worth billions by 2020”. However, it would be fair to say that the IoT market in general failed to capture the public’s imagination in […]

Data Revelations: Nominum Data Science Security Report

This inaugural security report from Nominum Data Science comes from the frontlines of the war against cybercrime, examining the most prevalent and effective malware in today’s threat landscape—including DDoS, DNS amplification and pseudo-random subdomain (PRSD) attacks. Nominum Data Science reveals the methods and mechanics behind emerging and pervasive threats, such as Locky, Necurs and Ghost Push. The team analyzes over 100 billion DNS queries every day and employs advanced techniques, including proprietary algorithms and machine learning, to give you the best insight into today’s dynamic threat landscape.

Network maintenance evolution and best practices for NFV assurance

Telecom service providers testify they are responding to pressures on their business models by changing the way in which they design, develop and deliver services. This transformation is targeting a shift from today’s legacy network operations to implementing a transparent service delivery, operations and management environment that enables customers to self-service and monitor service-level agreements (SLAs) and key performance indicators (KPIs). A key goal is to give customers the capability to activate changes and upscale, downscale or alter services on demand. This is an urgent need because operators are challenged to differentiate to increase revenue in the face of slower growth and greater competition.

Polls

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