Amdocs buys Actix in $120m deal

OSS/BSS solutions provider Amdocs, which now positions itself as a customer experience specialist, on Wednesday announced the acquisition of network management firm Actix for $120m in cash.

The deal will expand Amdocs’ customer experience portfolio across the network, with geo-located network data that will drive a variety of optimisation use cases and give its users a holistic view of the customer experience across all networks and B/OSS systems. Service providers will be able to support sophisticated customer experience use cases and take proactive action based on network performance to modify and improve the experience of a specific customer or group of customers, the company said.

“Service providers will be able to differentiate the customer experience and achieve cost-efficiencies with improved automation and optimisation of their existing networks, as well as when rolling out new network technologies, such as LTE and small cells,” said Bill McHale, chief executive officer of Actix.

Amdocs has an upcoming webinar on European roaming regulations and the opportunities for operators. Register here.

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