Telecoms.com

The Telecoms.com Podcast: Digital services, Brexit and Guinness

In this special podcast shot on location in a Dublin pub, Scott and Jamie welcome special guest Niall Norton, CEO of Openet. They focus on discussing the prospects for telcos to become ‘digital service providers’ thus taking on the likes of Google, Netflix, etc in the battle for digital revenues. They do manage to sneak in a bit of Brexit talk at the end as well as taking care of a couple of pints of Guinness each over the course of the pod.

• 09 Sep 2019

Rakuten delays network launch to work out the bugs

Japan’s fourth mobile operator has said it will delay its launch, originally set for October 1, in favour of a limited trial for 5,000 users.

• 06 Sep 2019

5G pricing: the best is yet to come

If we don’t have the pricing models and business infrastructure in place to properly extract value from a 5G offering, we’ll end up losing out to the next wave of OTT players.

• 19 Aug 2019

Mobileum grows assurance profile with WeDo acquisition

Mobileum has announced it will acquire risk and business management solutions provider WeDo Technologies, bringing together two of the bigger names in this niche segment.

• 16 Aug 2019

Giffgaff managed to find a way to overcharge prepaid subscribers

UK telecoms regulator Ofcom has fined MVNO Giffgaff £1.4 million for double-charging some of its pay-as-you-go customers.

• 30 Jul 2019

Vodafone Australia admits to misleading carrier billing service

After an Australian Competition and Consumer Commission (ACCC) investigation, Vodafone Australia has admitted misleading consumers through its third-party Direct Carrier Billing (DCB) service.

• 16 Jul 2019

The Telecoms.com Podcast: What is digital transformation?

We welcome special guest Jennifer Kyriakakis from digital commerce software vendor Matrixx this week, so Scott and Jamie spend the whole hour trying to work out what the hell ‘digital’ actually means in the telecoms environment. The three of them discuss best practice, why digital transformation is important and who, if anyone, is doing it well.

• 15 Jul 2019

Ofcom introduces text-to-switch

Thanks to Ofcom the days of being passed around a call-centre should theoretically be over, as new text-to-switch rules come into play.

• 01 Jul 2019

Trade wars, 5G wins and phone bills

The new studio is finally complete and we celebrate with a brand new intro sequence, courtesy of Producer Pierre. This week Scott, Jamie and Iain start by discussing the trade war between the US and China, especially as it involves Huawei. They follow with a look at the various claims from operators to be leading the 5G pack and conclude with a look at O2 UK’s attempt to save subscribers money.

• 01 Jul 2019

Monetising 5G is all about planning for the unexpected

The truth is, very few can say with any real certainty that they know how they will make money from 5G, or what real consumer intention to sign up will be.

• 26 Jun 2019

O2 UK first to exploit fairness initiative with Overpayment Estimator

Ofcom has been pressuring UK MNOs to stop ripping off their customers at the end of their contracts and O2 has been the first to act.

• 26 Jun 2019

UK CSPs sign-up to empty Ofcom ‘fairness’ initiative

Ofcom, the UK telecoms regulator, has persuaded all major UK communications service providers to promise to ‘put fairness first’.

• 03 Jun 2019

South Korea has the best mobile experience except for latency – Opensignal

Network measurement outfit Opensignal has published its latest ‘State of the mobile network experience’ report and Korea is mostly on top.

• 29 May 2019

Ofcom’s latest ruling underlines the need for proactive personalisation

UK telecoms regulator Ofcom recently announced that it is to introduce rules to ensure broadband, TV and phone operators tell their customers when their contracts are coming to an end.

• 23 May 2019

FCC reveals glacial progress on the resale of location data by operators

US operators have been reselling the location data they accumulate about their subscribers and have been slow to deliver on promises to stop.

• 17 May 2019

Monetize 5G with New Business Models

Communication service providers (CSPs) that want to become digital service providers (DSPs) need to be able to innovate in digital time. That starts by putting the right business support systems (BSS) in place so they can engage with new partners and tap into the new use cases business models that will be made possible by […]

• 16 May 2019

Operators are finally getting the message about 5G monetization

Conversations at Digital Transformation World 2019 indicate operators may finally be getting the memo about monetising 5G.

• 15 May 2019

The Journey Toward Successful 5G Monetization Starts Today

5G will create exciting opportunities for you to collaborate with enterprises to deliver premium digital experiences. To seize these opportunities, you need a monetization solution that simplifies partnering and enables new levels of business speed, scale and innovation.

• 14 May 2019

Telecoms vendors need to raise their game – DTW 2019

There was a familiar feel to the latest installment of TM Forum’s Digital Transformation World event, with operators once more urging vendors to get their act together.

• 14 May 2019

Openet exec gets red-pilled, joins Matrixx

Marc Price, CTO for the Americas at BSS vendor Openet, has decided to find out how deep the rabbit-hole goes by defecting to competitor Matrixx Software.

• 18 Mar 2019