UK telecoms complaints decline despite lockdown
You’d think people would moan more about telecoms services when that’s all they have, but the latest Ofcom numbers paint a different picture.
You’d think people would moan more about telecoms services when that’s all they have, but the latest Ofcom numbers paint a different picture.
The industry professionals participating in Telecoms.com’s annual industry survey have shown plenty of resilience and optimism in a year overshadowed by COVID-19.
Swedish kit vendor had its latest Capital Markets Day, in which it celebrated steadying the ship but halved the profitability outlook for its software unit.
To deliver real, long term, business benefits and improved profitability, “going digital” has to be about more than just offloading services to the cloud.
With the current economic environment leaving customers and operators with tighter budgets than ever, revenue assurance has become more important and even more of a challenge.
The introduction of 5G, coupled with an increase in digital offerings and thirst for service innovation, has resulted in more complex product portfolios and forced a redefinition of telecom billing.
Spanish operator group Telefónica has decided OpenRan is the way forward and that Rakuten Mobile is the trailblazer.
AT&T is mulling the launch of mobile phone services that are subsidised by advertising, according to reports.
Swiss MNO Sunrise has picked open-source software specialist Red Hat to build a hybrid cloud-ready platform, to make sure it’s nice and agile.
Disruptive US BSS vendor Matrixx has managed to jump aboard the Dish train after its converged charging system (CCS) was chosen to monetize its greenfield 5G network.
Two years after they concluded their bitterly fought litigation, telecoms software firm Amdocs has buried the hatchet with BSS vendor Openet by buying it.
Irish BSS vendor Openet has chalked up a nice win with MVNO Lebara to sort out its charging systems in five European countries, including the UK.
BT, Deutsche Telekom, Telefónica and Telenor are among 11 new signatories to a scheme designed to cloudify BSS and OSS and provide standardized, open software components.
Much has been made of Nokia’s apparent exclusion from the Chinese 5G market, but a new deal with China Unicom indicates such reports may have been an exaggeration.
The US government keeps promising to chuck money at OpenRAN technology, so it makes sense for companies involved to raise their game.
A central part of operator transformation is ensuring they are awake to all opportunities and plan for the unexpected – especially when it comes to 5G.
BSS vendor Matrixx scored a handy deal win with AT&T Mexico to bring its prepaid subscriber platform into the 21st century.
In recent years the cloudification of communication networks, or “telco cloud” has become a byword for telecom modernisation. This Telecoms.com Intelligence Monthly Briefing aims to analyse what telcos’ transition to cloud means to the stakeholders in the telecom and cloud ecosystems. Before exploring the nooks and crannies of telco cloud, however, it is worthwhile first […]
Ericsson is allegedly under pressure from activist investors to sell OSS/BSS business unit Iconectiv, a deal which could be worth more than $1.5 billion.
Change is happening across the entire network – in the core, in the RAN and in supporting OSS and BSS.
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