Ericsson urges CSPs to be less touchy
Telecoms vendor Ericsson has been looking into how CSPs interact with their customers and reckons they take too long to get stuff done.
Telecoms vendor Ericsson has been looking into how CSPs interact with their customers and reckons they take too long to get stuff done.
Irish BSS vendor Openet has nailed a high profile addition to its board of directors in former Ericsson CFO and CEO Jan Frykhammar.
Consumer advice firm Which has published the results of its UK MNO customer satisfaction survey, which ranks Vodafone last for the second year running.
Google has announced it will launch additional features for its smart speaker software soon, including the ability to pay back friends just by using your voice.
Telefónica International Wholesale Services has unveiled new service known as Marketing Campaigns Manager, which will allow MNOs to tailor customer offers based on location.
Alan Coleman, CEO and Founder of BriteBill shares the latest innovations for customer billing and the opportunities to create more proactive communications.
Conversations at MWC 2018 with a couple of telecoms vendors reveal a more pragmatic, bespoke approach to doing business.
Jio has been causing hell in India when it comes to mobile but a convergence offer to potentially be launched in March could elevate those headaches to death sentences.
Scott and Jamie are joined by special guest Paul Nolan from PR agency CC Group, who tells us about a bit of research his company commissioned into how operators are going about the macro trend that is digital transformation and what vendors are doing to help them. Spoiler alert – it’s complicated. Scott tells us about his week in San Diego with Qualcomm, hearing all about the wonders of 5G and definitely not talking about all the other dramas Qualcomm is currently involved in. Lastly Jamie expresses his surprise that Twitter has managed to make a profit for once and can’t resist flirting with Scott.
Irish BSS vendor Openet has persuaded Philippines operator Globe Telecom to use its Digital Business Platform for its data services.
Huawei has signed a cooperation agreement with UnionPay International to add fuel to the worldwide rollout of Huawei Pay.
UK telecoms regulator Ofcom has published its latest customer complaints numbers and they indicate Vodafone has finally sorted out its customer service.
Ericsson’s ConsumerLab asked a bunch of smartphone users what they want from their operators as we move into the 5G era; here’s what they said.
Some research commissioned by billing vendor Brite:Bill has found that the majority of people find their phone bills hard to understand.
It might not be the answer anyone wanted to hear, but it is probably the one they are least surprised to hear.
UK operator Vodafone has come up with a couple of new tariff ideas that, for once, look like they actually add some value to the consumer.
A survey conducted by digital commerce vendor Matrixx Software found people would like to buy mobile services from major internet brands.
Korean operator SK Telecom has announced it has applied its TANGO AI-driven network management system to its entire network.
The unwritten truth here is that all global operators, not just Vodafone, have had their world’s turned upside down over the past five years or so.
The telcos want us to spend more money with them, that is a given, but it appears the latest move to bribe consumers with zero rating offers is not working in the UK.
eSIM and IoT: Q&A with Alexey Gabsatarov https://t.co/JjTXAE82xe #eSIM #MVNOsinpartnershipwiththeMVNOsSeries
03 April 2020 @ 15:47:04 UTC
New T-Mobile company has already opened itself up to a lawsuit https://t.co/Ct4F7FKGPv #Corporate #Regulation
03 April 2020 @ 11:56:05 UTC
Google shares global smartphone location data https://t.co/Rs53BW3KFn #ContentApplications #HandsetsDevices
03 April 2020 @ 10:50:33 UTC
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