Category: SMS

Cold caller concept

The rise of scam calls and the ‘Holy Grail’ of telecoms

Britons are getting hit with more dodgy calls and texts than ever before, prompting Ofcom to nudge the telco industry into doing something about it. We spoke to Eli Katz, CEO, XConnect about what can be done to bat away the spam.

UK steps up efforts to tackle smishing

No, that’s not a typo. Smishing refers to phishing over SMS, which is apparently on the increase as SMS fraudsters seek to exploit COVID-19 text alerts.

Telecoms.com Intelligence Annual Industry Survey 2016

Building on the success of our prestigious Annual Industry Survey, the 2016 edition is the largest undertaking we’ve embarked on to date. This year’s survey took in the thoughts and perspectives of more than 1,500 telecoms professionals with a staggering cumulative experience of 24,000 years. As usual we begin with our comprehensive sweep of the […]

Fighting the threat of SIM boxes to A2P SMS revenues

It has long been acknowledged that traditional operator revenue streams are under threat, particularly person-to-person SMS services. Application-to-person (A2P) services, however, are positively thriving, and are forecast to for the next three years at least. Enterprise organisations are increasingly turning to SMS as a means of communicating more directly and intimately with its customers as part of a multi-channel experience.

BaaS: Getting the full value of A2P SMS

Contrary to popular belief, operator messaging traffic has grown in the face of OTT competition. Although subscribers don’t tend to place the same value on SMS as they did a decade ago, businesses do.