Category: Digital Transformation


Quality is king as network dependency grows

Departing from how previous generations of connectivity were measured, with 5G, quality will be defined by the customer’s business requirements, not the network’s capabilities (or limitations).

Polls

What role will consumers expect telcos to play when COVID-19 is behind us?

  • As a reliable utility similar to the role they have managed to play during the pandemic (45%, 13 Votes)
  • Rolling out new technologies and services to support new customer behaviours (28%, 8 Votes)
  • Turning special service offerings during the pandemic into standard offerings (17%, 5 Votes)
  • As a digital platform that they have struggled to change into since the pre-COVID times (10%, 3 Votes)

Total Voters: 19

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