Enterprise services: It’s business time
The scale and complexity of enterprise services is mind-boggling. Operators find themselves targeting a vast range of organisations, everything from a ‘man with a van’ removals business right up to blue chip multinational conglomerates with installed employee user bases of tens of thousands and communications budgets of tens – sometimes hundreds – of millions of dollars. There is no such thing as one size fits all and so segmentation plays a vital role.