webinars

Digital Transformation: Where Do You Start?

The communications industry continues to experience disruptions driven by demanding consumers, evolving regulations, disruptive technology and fierce competition. All operators know digital transformation can help reap significant benefits in terms of go-to-market agility, developing platform capabilities, and improving customer experience and intimacy. But the scale and complexity of the task is so daunting that many have barely got started. This webinar looks at a number of initial steps CSPs can take on this journey, depending on their underlying business model, competitive environment and strategic priorities.

5G and Cloud Native – Changing the Game

5G means a reinvention of the telecom network. By bringing cloud native applications to telecoms, 5G opens up many new use cases and opportunities to develop new business models and revenue streams. This will change how telecoms software is developed and delivered. Join this webinar to learn why 5G will drive changes in telecoms software with the introduction of a continuous evolution model.

NFV Adoption: Empowering Telcos to Manage Their Own Destiny

SDN and NFV have been hot topics over the past few years. However, there are few SDN and NFV production deployments. Telcos have overestimated the maturity of SDN & NFV solutions and they’ve underestimated the complexity of implementing them in their environments.

Why Voice Quality Is Still a Differentiator in Today’s Mobile Networks

The proportion of mobile network traffic represented by voice communications has been steadily decreasing so now it represents around 2% of traffic compared with around 70% for video. We have also seen the rise of OTT voice services competing with operators. Additionally, the emergence of new voice codecs and complex network technology make measuring end user voice quality more challenging.

The Road to 5G: European Momentum

The webinar will discuss the momentum behind 5G in Europe, what the key next steps are from a technology, spectrum and regulatory standpoint and the operators that are accelerating the commercial rollout.

The Future of Customer Care in the AI Era

This Telecoms.com webinar, presented jointly by Microsoft and Amdocs, will review the current state of customer care centers at communications and media providers today and will provide a view of the future of customer care for telcos.

IoT: Simplifying the Path to Revenue

IoT isn’t just a business strategy. It’s a multi-dimensional business model comprising an increasingly complex web of partners and connected ecosystems. In this webinar, using real-world examples from our partnership with Arrow and global mobile network operators, CSG will discuss what’s required to establish a successful IoT program that provides continued monetization opportunities and sustainable growth… regardless of industry.

Are You Really Taking Care of QoE in Your Mobile Network?

With operators under pressure to deliver ever-higher Quality of Experience (QoE) of services to their subscribers whilst ensuring opex and capex efficiencies, this webinar examines the role of drive testing and benchmarking to provide the reliable end-user insight needed for intelligent network investment decisions. Furthermore, it looks at the factors influencing accuracy and reliability of data acquisition and data analytics and how correct measurement equipment and technique can enable the efficient delivery of better services and higher quality to customers.

Digital BSS, Quick Wins and 101 Use Cases

Digital BSS needs to adapt and support your business. Not the other way around. Service providers shouldn’t be held captive by vendor lock-in and need to wait for a lengthy and expensive change requests to enable them to compete. This is changing. New advances are enabling Digital BSS functions to be delivered down to individual use case level.

The Future of Virtual Agents in the AI Era

This Telecoms.com webinar, presented jointly by Forrester & Amdocs, provides an extensive analysis of the current state of virtual agents at communication and media service providers. It will introduce key industry trends in the area of artificial intelligence in general and chatbots in particular, analyze how service providers are investing resources to take advantage of these technologies, and look at how service providers are perceived in the eyes of the customer.

BSS is Being Re-Imagined – What Does this Mean to Your Business?

BSS is being turned on its head. This is being driven by telcos changing their business models and vendors evolving how they develop and offer solutions. But how does this effect the current BSS and IT operations of a telco? How can they manage through this change and meet the daily challenges and never ending requests from marketing and the business?

How to fall in love with VoLTE!

In this webinar we will draw on Nokia’s global experience with VoLTE technology and discuss best practice deployment and optimization methodolgies for operators that want to achieve fast, trouble-free service launch. Find out how you can benefit from Nokia’s services even if you’ve already launched VoLTE, and how to avoid the mistakes that can cost you time, resources and subscribers.

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