Cloud Computing and Artificial Intelligence: Opportunities and Challenges

The profound impact of cloud computing and artificial intelligence (AI) has started to manifest itself in the telecoms industry, and will become more pronounced as we move rapidly into the 5G era. To garner the values of these new technologies, both telecom operators and their business partners in adjacent industries need to change. This Intelligence survey report explores the opportunities presented by cloud computing and AI. It also identifies the main challenges those in the telecoms value chain will need to overcome before they can reap the rewards.

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What role will consumers expect telcos to play when COVID-19 is behind us?

  • As a reliable utility similar to the role they have managed to play during the pandemic (45%, 13 Votes)
  • Rolling out new technologies and services to support new customer behaviours (28%, 8 Votes)
  • Turning special service offerings during the pandemic into standard offerings (17%, 5 Votes)
  • As a digital platform that they have struggled to change into since the pre-COVID times (10%, 3 Votes)

Total Voters: 19

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