Digital Commerce Transformation for Communication Service Providers

It’s an exciting time for Communication Service Providers (CSPs). The world is better connected with mobile devices and apps – and now with the arrival of 5G, AR/VR and the Internet of Things, the potential for growth is huge.

Yet, the industry still lags behind in customer experience and this is largely as telcos are still hard to buy from. In order for CSPs to move beyond connectivity, they must digitally transform to deliver the innovative online commerce offerings that consumers now demand – in both their B2C and B2B engagements.

Read this white paper to discover:

• How to jumpstart development of digital commerce
• How to enable consumer self-service
• How to increase cart conversion
• The power of Salesforce Commerce Cloud and Communications Cloud together