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Telecoms.com Digital Transformation Report 2017

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  • Written by @telecoms
  • 24 February 2017 @ 14:45

Telecoms.com and Openet operator survey results on revenue and network assurance for digital services

With tighter margins and the threat of declining ARPU the last thing service providers need is more revenue leakage. But according to the findings of a new Telecoms.com and Openet operator survey, this is exactly the prospect facing many service providers.

Download the results of this survey of 117 operators to find out:

  • How revenue is at risk from leakage as operators roll out new digital services
  • How well can existing revenue assurance systems cope with the new market conditions
  • What’s the alternative? How can operators assure revenues for new digital services such as TV and video streaming

Click here to read this report.

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What role will consumers expect telcos to play when COVID-19 is behind us?

  • As a reliable utility similar to the role they have managed to play during the pandemic (45%, 13 Votes)
  • Rolling out new technologies and services to support new customer behaviours (28%, 8 Votes)
  • Turning special service offerings during the pandemic into standard offerings (17%, 5 Votes)
  • As a digital platform that they have struggled to change into since the pre-COVID times (10%, 3 Votes)

Total Voters: 19

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