The Telecom environment is ever changing. Demand for smartphones and tablets continues to increase, more people become more mobile and telecom service providers are under pressure to grow revenue, customers and market share.
This whitepaper explores the changing landscape for devices and platforms, the evolution of support desk metrics from efficiency measurements to customer satisfaction ratings, and how incorporating remote support tools into a telecommunications organisation can improve the customer experience and increase customer satisfaction.
Click here to read this whitepaper.
The European Union is reportedly looking at creating a fund to help with the cost of #fibre and #5G build-out, with hhttps://t.co/dEwXjv5aZ4
04 February 2023 @ 18:00:55 UTC
@BTGroup has teamed up with Stratospheric Platforms Ltd (SPL) to trial #HAPS-based technology with a view to boosti hhttps://t.co/AOJNF5UieT
04 February 2023 @ 15:20:09 UTC
The #podcast is delighted to welcome special guest Rajesh Pankaj, CTO of @InterDigitalCom, and they start by asking hhttps://t.co/CnxTe3z9AW
04 February 2023 @ 13:05:10 UTC