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The Impact of 5G on the Secondary Device Market
As predicted, many global consumers have been holding on to their current smartphones in anticipation of 5G. Not only will 2020 see a huge number of 5G smartphone upgrades, it will also see hundreds of millions of used device trade-ins. This exclusive report will reveal:
- The extent of the used device deluge facing operators, OEMs and third party logistics providers in 2020
- The high levels of complexity these stakeholders already face when receiving, processing and re-distributing used devices
- The proactive steps they must take to guarantee the best possible user experience and preserve data integrity amidst this device deluge
Polls
What role will consumers expect telcos to play when COVID-19 is behind us?
- As a reliable utility similar to the role they have managed to play during the pandemic (45%, 13 Votes)
- Rolling out new technologies and services to support new customer behaviours (28%, 8 Votes)
- Turning special service offerings during the pandemic into standard offerings (17%, 5 Votes)
- As a digital platform that they have struggled to change into since the pre-COVID times (10%, 3 Votes)
Total Voters: 19
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