Telecoms.com

As predicted, many global consumers have been holding on to their current smartphones in anticipation of 5G. Not only will 2020 see a huge number of 5G smartphone upgrades, it will also see hundreds of millions of used device trade-ins. This exclusive report will reveal:

• The extent of the used device deluge facing operators, OEMs and third party logistics providers in 2020
• The high levels of complexity these stakeholders already face when receiving, processing and re-distributing used devices
• The proactive steps they must take to guarantee the best possible user experience and preserve data integrity amidst this device deluge