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Why operators need CEM, customer intelligence and analytics
Why operators need CEM, customer intelligence and analytics
Informa Telecoms & Media’s new report on Customer Experience Management focuses on CEM analytics and the need to harness data from a wide variety of sources in order to achieve an integrated view of the customer and deliver additional value.
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Events
Telco AI World Summit
- 02-04 November 2021
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MVNOs World & IoT World Connectivity Summit
- 02-03 November 2021
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Open RAN World
- 03-04 November 2021
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How the UK Telecom Security Act is a catalyst for positive change. Following a lengthy parliamentary passage period hhttps://t.co/2tFQ98qhf0
25 October 2021 @ 15:23:40 UTC
The @telecoms podcast is back in the studio this week with @VodafoneUK, Public Cloud and China. Watch or listen to hhttps://t.co/6FZSN9GKiS
25 October 2021 @ 14:22:21 UTC
Netflix issues tepid response to Korean network usage payment demands. US video streaming giant Netflix has publish hhttps://t.co/Lw0Ugvq7wp
25 October 2021 @ 14:22:20 UTC