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Why operators need CEM, customer intelligence and analytics
Why operators need CEM, customer intelligence and analytics
Informa Telecoms & Media’s new report on Customer Experience Management focuses on CEM analytics and the need to harness data from a wide variety of sources in order to achieve an integrated view of the customer and deliver additional value.
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Events
Global Carrier Billing Summit
- 27-28 September 2022
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5G World
- 18-20 October 2022
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Network X
- 18-20 October 2022
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