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Why operators need CEM, customer intelligence and analytics
Why operators need CEM, customer intelligence and analytics
Informa Telecoms & Media’s new report on Customer Experience Management focuses on CEM analytics and the need to harness data from a wide variety of sources in order to achieve an integrated view of the customer and deliver additional value.
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Chip firm Qualcomm has announced a couple of private 5G collaborative projects with Siemens and Baicells. https://t.co/RU7UuXWmwc
30 November 2022 @ 18:14:40 UTC
If carriers are to generate new revenue streams, they'll need technology innovation. In fixed-line networks that me hhttps://t.co/r06yDyeirY
30 November 2022 @ 17:25:27 UTC
Failing to balance risk and reward, to ensure the right long-term decisions are made, and to understand the impact hhttps://t.co/bVX1Sz93iW
30 November 2022 @ 17:25:18 UTC