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Why operators need CEM, customer intelligence and analytics
Why operators need CEM, customer intelligence and analytics
Informa Telecoms & Media’s new report on Customer Experience Management focuses on CEM analytics and the need to harness data from a wide variety of sources in order to achieve an integrated view of the customer and deliver additional value.
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Events
MVNOs World Congress
- 06-07 June 2023
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Future Enterprise Networks: Private 5G and Edge
- 15-15 June 2023
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NGON
- 21-22 June 2023
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New stats from research firm @DellOroGroup suggest that the 2023 #OpenRAN market won't see a repeat of last year's hhttps://t.co/sX07MAgxnA
27 May 2023 @ 13:15:11 UTC
UK telco group @BTGroup has unveiled Immersive Spaces, an 'interactive simulation experience' for jazzing up things hhttps://t.co/4LpkLOQFdp
27 May 2023 @ 11:05:10 UTC
UK telco watchdog @Ofcom has agreed to let @BTGroup's network arm @WeAreOpenreach proceed with its wholesale price hhttps://t.co/xjhYZm5alY
27 May 2023 @ 09:10:10 UTC