Archives: Interviews

The Telecoms.com Podcast: Ukraine, 5G SA and Twitter

The guys are joined by Telecoms.com Deputy Editor Andrew Wooden this week and start by discussing a recent interview of his with the CTO of Ukrainian operator Kyivstar, about the challenges of keeping communications online in a country under invasion. They move on to review the state of play with the big switch to standalone 5G before finishing with a quick look at the latest developments in the Twitter acquisition saga.

The Telecoms.com Podcast: BT, Open RAN and state censorship

The guys start this week’s pod by reflecting on a meeting with BT that resulted in a Monday night out. The original purpose of it was to offer a network strategy update so they reflect on that before moving on to the Open RAN for the second week running, because that’s where the telecoms action is these days. They conclude with a look at activities on both side of the pond that speak of governments trying to exert more control over online speech.

The Telecoms.com Podcast: Satellites, Open RAN and big tech

The guys finally return from their respective summer breaks, tanned, refreshed and ready to pod. They start by mulling over the renewed interest in the satellite-direct-to-phone sector, catalysed by Elon Musk’s recently stated ambitions in that direction. They follow that with a look at the pros and cons of VMO2 dabbling with Open RAN before concluding by assessing the merits of European calls for big tech to contribute to the cost of telecoms networks.

5G New Calling Enables Auto Insurance Industry Transformation

Innovations with 5G New Calling are making claims procedures for automobiles more efficient and convenient. The goal is to accelerate damage assessment and streamline the auto repair process for consumers. By transitioning to an online claims process, consumers and insurance agencies can achieve better results and improve end-to-end efficiencies. For example, through high-definition video and improved voice, they can gain greater call consistency, lower latencies and high availability for the online claim process.

In this article, we consider the key 5G technology elements that enable these video and voice calling improvements. We look at the collaborations between technology suppliers, insurance companies and automobile owners, and how leading 5G application vendors are accelerating claims procedures to create more successful insurance outcomes.

Streamline the claims process

When vehicle owners contact insurance companies to file claims, the process can be resource-intensive for agencies and inconvenient for consumers. In addition to loss assessments, it can be challenging to establish quality data standards and achieve consensus between agencies, repair workshops and car owners. Moreover, recent regulatory laws require the auto industry to simplify loss assessments and make the process more transparent.

In response, leading companies in the automotive applications industry are investing in IT and big data technologies to digitalize data criteria, develop 5G-enabled video and voice calling and automate audits to be more efficient and readily available. With 5G New Calling, the service is integrated into the vehicle loss claim IT system. In this way, the customer can seamlessly switch to video calls during the loss reporting process and directly conduct remote survey, thus helping streamline the loss estimation process. As businesses move their claims processes online, they’re also capitalizing on the advances of the new calling service to improve voice and video calling and create new revenue streams.

The capabilities for 5G New Calling

As part of the 5G standalone (SA) network architecture, Voice over New Radio (VoNR) represents the most common service through which consumers experience 5G. In general, 5G leverages broad bandwidths and low latencies for improved call efficiency. End users can access audio, video and data features without downloading apps. Instead, 5G New Calling uses the native dialer of the smartphone to make calls more stable and convenient.

Based on the 5G New Calling, operators can roll out numerous innovative services, such as outgoing video calls, intelligent translation, fun video calling, and remote collaboration. In addition to redefining experiences in a range of scenarios — such as overseas travel, communication with hard-of-hearing people, and social interaction — these services can be widely used in the finance, public services, logistics, manufacturing, and more. This helps operators enhance their competitiveness and ultimately achieve business success.

Along with faster online call connections, end users gain certain benefits, including video-based customer service, real-time language translation and remote collaboration and screen sharing. And the adoption of 5G New Calling has the potential to change the online habits of end users. For example, the technology eliminates the need for calling apps and makes it easier to use the local 5G dialer for video calling. End users can apply the efficiency of 5G New Calling to other parts of their lives, whether it’s using voice recognition and remote operation guidance, accessing learning aids or even enhancing care for the elderly.

Benefits of 5G New Calling for auto insurance

The 5G New Calling is changing the industries. By making video calling more attractive and easier to use through the local 5G dialers, end users can eliminate the need for 3rd party call applications. In the case of auto insurance, the insurance agency could then reach the consumer directly through mobile phone, and conduct remote survey to learn about details about an accident much more efficiently and effectively, which is further enhanced by the new AR abilities. The quality of image also improves due to the support of high-definition video, thus making the AI loss assessment easier.

With the new calling service in place, consumers gain new dynamic features with 5G, from AI voice recognition to remote operation guidance. As the insurance industry designs more efficient applications to take advantage of 5G New Calling, end users can expect more self-service options as well as enhanced user support.

Jingyou Technology: innovative products and services

Jingyou Technology supports digital transformation in the insurance industry and provides related platforms and service. The company has teamed up with multinational technology corporation, Huawei, to improve auto insurance efficiency and to drive adoption of its 5G New Calling Solution.

By combining the New Calling Platform (NCP) and Unified Media Functions (NMF) with an underlying voice network, the New Calling Solution introduces three unique approaches: VHD video calling, intelligent video calling and interactive video calling. These innovations raise the standard for 5G New Calling well beyond previous iterations (i.e., 2G, 3G, LTE, etc.). Along with data digitalization, high-quality voice and video are set to transform key aspects of the automobile insurance industry. Agencies can reduce costs, enhance their competitiveness and reach new levels of business success.

As a service provider for automobile insurance companies, Jingyou Technologies is capitalizing on 5G innovation to provide user-friendly insurance services, shorten the duration of damage assessment from two hours to five minutes and streamline the claims process. The company introduces its platform to unlock a new era of call communications using innovative 5G product offerings and work with automobile insurance data in more effective ways.

Bringing Mobile VPN Innovation To Traditional Networks

Remote work and long-distance learning represent global trends with significant implications for accessibility, network reliability and user experience. Urban and rural communities as well depend on highly accessible networks to speed connectivity for public resources, from health care to social services. Both accessible and convenient, mobile VPN networks enable seamless switching between public and private networks to accelerate data delivery and boost security for services in every area of the economy.

In this article, we look at the key advantages of direct, fast and secure mobile VPN access to intranets for individual consumers and personnel across every vertical, including the medical industry, educational institutions, public services and the corporate sector. We also explore the advantages of these mobile VPN capabilities in terms of easy access, excellent user experiences and higher reliability, whether it’s improved online educational access, better public service efficiency or reducing the carbon footprint.

Mobile VPN success: Corporate sector and educational advances

Traditional networks exchange data back and forth across the Internet and face some problems. Moreover, remote users typically encounter latencies and bandwidth limitations that impede processing and cause delays and interruptions. Remote access using mobile VPN avoids the time-consuming detour through the Internet and eliminates those latencies and performance drawbacks.

The same high availability and increased bandwidth enabled by mobile VPN are critical in the corporate sector where remote work has become well established. Once mobile VPN is in place, remote end users can seamlessly access corporate intranets from anywhere, at any point in time. They enjoy increased reliability and excellent online experiences because they can avoid repeated logins, connection latencies and data risks. These users also have the freedom to use their own personal devices for improved, faster connections which improve productivity while protecting data exchanges.

The technology offers similar benefits for students and faculty in education. For example, unlike the expense related to opening individual VPN accounts and the associated vulnerabilities, students who use mobile VPN no longer require authorizations. Since the 5G dual-domain dedicated network is interconnected with the institution’s network, these users can depend on airtight security via the campus intranet to perform a multitude of tasks remotely. These include accessing online teaching applications, checking exam results, choosing classes and performing research. These sessions eliminate repeated logins allowing both students and teachers to seamlessly switch between the Internet and internal networks.

Making a difference in healthcare, public services, and sustainability

The advantages of mobile VPN are similar for those working in the medical industry. The technology enables a range of mobile medical devices to continuously track and gather data, from mobile workstations to ambulances and handheld terminals. Data is then transmitted in real time back to the medical facility for processing.

And in the public service sector, networks typically carry large amounts of diverse traffic. The wide coverage and reliability of mobile VPN are critical for maintaining high service levels. For example, the first 5G dual-domain dedicated public services network in the Pingshan District in Shenzhen, China fluidly handles the increasing amounts of daily data traffic. Powered by Huawei’s Mobile VPN solution, end users can seamlessly switch between the Internet and the dedicated public services network for greater convenience.

Finally, reducing the carbon footprint has become a top priority in every economic sector and industry. UPF technology represents a new 5G product and 5G campus network can replace existing campus networks and introduces high levels of network sharing to reduce resource consumption. For example, college campuses can contribute to carbon neutrality and reduce electricity consumption by using only one 5G network and improving the interconnection between campus and mobile networks.

Huawei: Capitalizing on Mobile VPN for global-wide access

Huawei has been instrumental in piloting and commercializing Mobile VPN in more than 500 enterprises and institutions worldwide. The company has introduced this cutting-edge 5G technology to not only benefit public service and medical administration, but to further extend educational opportunities, enhance corporate capabilities, and improve global sustainability.

The company’s innovative technologies are designed to meet the requirements of different regions around the world. For example, uneven 5G development means that some geographic regions still rely on 4G LTE or earlier wireless iterations. Huawei’s Mobile VPN solution can be deployed on 4G networks. Within its fully converged core network, Huawei can support diverting network packets traveling to the Ethernet with the 5G uplink classifier (ULCL) on 4G networks.

As a result, Huawei’s Mobile VPN solution can be applicable to 4G networks, ensuring consistency and meeting requirements in every global region, regardless of the wireless version currently in place. It’s an example of the consistency and innovation that power the success of a diverse cross-section of 5G deployments.

The Telecoms.com Podcast: Neutral host, small cells and state intervention

In this final episode before everyone clears off for their summer holidays, the pod is delighted to welcome special guest Mike Ferris – Chief Network Architect of Dense Air. They start by exploring the concept of neutral host infrastructure and how that could provide the solution to a lot of the coverage challenges presented by 5G. That will involve the rollout of a lot of small cells, so they move on to discuss how that is best done, before concluding with a look at the pros and cons of state intervention in telecoms.

The Telecoms.com Podcast: Ericsson, BT and Nothing

Pausing only to reflect on some Twitter banter with a former guest, the guys start by reflecting on Ericsson’s latest earnings and the market reaction to them, which they agree seemed a bit harsh. They move on to examine BT’s decision to become a bit less British, at least when it comes to its hiring decisions, before concluding with a look at the new phone launched by supposedly disruptive brand Nothing.

The Telecoms.com Podcast: cloud, TIM and censorship

No guest but a refurbished studio this week as Iain bravely overcomes the effects of a long sesh the previous day. They start by reflecting on a few recent telecoms cloud stories, including the ongoing AI partnership between Vodafone and Google, and consider the pros and cons of such things. Italian operator group TIM keeps trying to reinvent itself, so they review that process, before concluding with a look at the latest attempts at digital censorship by the UK state.

The Telecoms.com Podcast: Core, public cloud and supply chain

Following a slight delay to accommodate their hectic social lives, the lads are delighted to once more welcome a special guest – Erlend Prestgard, CEO of Working Group 2. They start by learning all about his company, which seeks to disrupt the network core sector via the ‘as a service’ model. This inevitably leads the conversation towards the role of public cloud giants in the telecoms world, before they conclude with a quick look at some of the supply chain challenges faced by the industry.

The Telecoms.com Podcast: Giganet, edge and India

Our run of special guests continues as we’re delighted to welcome Jarlath Finnegan, CEO of UK fibreco Giganet. Jarlath treated the whole pod team to a selection of Irish whiskies so, before finding out all about Giganet and the UK fibre market they were compelled to have a taste of all of them. They eventually meander onto a recent mobile edge event that Iain attended before concluding with the latest on the chaotic Indian telecoms scene.

The Telecoms.com Podcast: 5G, IoT and Huawei

We are delighted to welcome special guest William Webb back to the pod but decide to start by putting him on the spot over hist historical telecoms predictions, to see how many he got right. Eventually we give him a break and move on to news Vodafone snuck under the radar about spinning off its IoT unit, before reviewing Huawei’s latest attempt at reconciliation with the West.

The Telecoms.com Podcast: 5G, telco M&A and Nokia

The guys are delighted to welcome special guest Dario Talmesio back to the pod. Dario is research director for service provider strategy at Omdia, which means he knows a lot about the mobile business, so they start by reviewing the current state of play with 5G. Before long they meander onto various other telecoms industry talking points, before concluding by hearing about Iain’s chat with Nokia’s head of mobile networks.

The Telecoms.com Podcast: Rakuten Mobile, Big 5G Event and Ericsson

The lads are delighted to welcome special guest Geoff Hollingworth, CMO of Rakuten Symphony, this week. Unsurprisingly they start by discussing all things Rakuten, including its entry into mobile and the creation of Symphony. Everyone on the pod except Scott was at the Big 5G Event in the US last week so they move on to a review of that, before finishing with a quick look at the latest Ericsson news.

The Telecoms.com Podcast: BT Sport, mmWave and Russia

No guest this week but we do have a special member of the audience this as the Telecoms.com empire continues to grow. The guys start by looking at BT’s latest attempt to rescue its sport division and what that says about telcos betting on content. They move on to ponder the matter of how useful millimetre wave spectrum is before concluding with a look at the effect Russia sanctions are having on the industry.

The Telecoms.com Podcast: Adtran, optical and the fibre market

Time discipline is restored this week by the presence of another grown-up guest and the absence of beer. We’re delighted to welcome Ronan Kelly, CTO of Adtran, and get straight into his day job that focuses on fixed-line networking kit. This inevitably leads to an exploration of the arcane world of optical technology and concludes with a look at the current state of play of the global fibre market.

The Telecoms.com Podcast: Twitter, Nokia and the edge

All pretence at time discipline is abandoned this week as the lads break the two-hour mark despite not even having a guest. The main reason for this is the decision to lead with Twitter, which opens up several other cans of worms. They eventually move on to Nokia, which recently announced its latest numbers, and conclude by trying to work out what the point of edge computing is.

Interview with Julia Lopez MP

In partnership with the Open RAN World event, Telecoms.com interviewed Julia Lopez MP, who is also the Minister of State for Media, Data, and Digital Infrastructure. The conversation focused on the UK government’s role in supporting and catalysing the domestic Open RAN market, as well as public policy regarding telecoms infrastructure in general.

The Telecoms.com Podcast: BT, 5G and streaming

The lads are delighted to welcome special guest Neil McRae to the pod this week, who is no less than the Chief Architect for BT. They start by exploring what such a grown-up job title entails, in the process learning a fair bit about what makes BT tick from a strategic point of view. That naturally leads onto topics like Open RAN and 5G, including concerns about the latter not being all its cracked up to be, before they conclude with a look at difficulties faced by some major streaming services.

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