Archives: Interviews

The relationship between hyperscalers and telcos

At the Network X 2022 trade show we spoke to Omdia Analyst Evan Kirchheimer about the increasingly intimate relationship between telecoms companies and public cloud giants commonly referred to as hyperscalers. We explored how this is affecting telco business models and whether it will enable their long-promised digital transformation.

The Digitalization Challenge for Manufacturing SMEs

Digital transformation is a must for small and medium manufacturers, but far from easy. Foshan, China-based steel manufacturer CX Precision Fabrication Co., Ltd knows the challenges firsthand.

CX launched started digitalizing in 2015 and quickly had an epiphany. “Systems alone could not address all the problems, as they only enabled the data flow. Only connectivity could truly make transformation happen,” recalls CX General Manager Gao Chuhui.

For help, CX engaged China Telecom Foshan, which collaborated with Huawei to implement a reliable, easy-to-maintain network designed to evolve with the company. The CX transformation project won first prize in September at the first Guanghua Cup Gigabit Optical Network Application Competition.

Since completion, CX profits and production have risen by more than 50%, Gao says. Digital transformation is essential, she says. “We must transform if we want to survive.”

Overcoming Obstacles
CX is one of about 100,000 manufacturers in the industrial hub of Foshan in Guangdong province. Often, companies don’t know which tools to adopt, how to design the transformation process, and how to address their biggest pain points, says Gao Hongchao, General Manager of with China Telecom Foshan.

“Manufacturers have urgent demands for digital transformation, but they all have much confusion,” he says.

SMEs need to digitalize because they still rely “on labor and obsolete methods,” says Han Dong, Deputy General Manager of the Nanhai District Branch of China Telecom Foshan. “Much of their business is customized orders from large enterprises.”

Connectivity is an issue. While 90% of Chinese homes have internet access, “less than 23% devices of manufacturing SMEs are connected, says Zhang Yufen, Vice President of Huawei CNBG Marketing and Solution Sales Department.

Understanding Customer Needs
As was the case with CX, SMEs need service providers that understand their needs, says Gao Hongchao. “Traditional system integrators think completing projects is everything. They probably will walk away when the project is deployed.”

China Telecom stays with clients for the duration, he says. “Only by going into an enterprise, can we identify its needs.”
China Telecom has service channels across Foshan, with resources targeted to specific industries. The company coordinates clouds, networks, terminals and users with its DICT capability, which integrates DT, IT and CT, Gao Hongchao says. In comparison, traditional system integrators only focus on terminals and users, he adds.

To simplify and accelerate digitalization cost-effectively, China Telecom uses a monthly subscription model. “We do the SMEs digital program, the original intention is promotion scaling. In that case, the enterprise can move into the digital field without any worries,” says Han Dong. “Apart from the monthly subscription model, the scheme and business model have two characteristics: One is the process via standardizing products, package tariffs and O&M platforms, enterprises can achieve digitalization in a simple, fast, and low-cost way. Another is the service teams who stay close to customers of China Telecom, can grow with the digitalization of enterprises continually”.

Its SEM services are delivered in three layers. One involves traditional services such as internet access and 5G SIM cards. The second layer involves two types of IT services – cloud services for desktop, monitoring, server, and security, as well as wired and wireless networks. The third layer addresses specific use cases in production, office solutions, transportation, and logistics.

The company also collaborates “with strong players along the entire industry chain, such as Huawei, to better serve customers,” Han says.

With the practice and collaboration introduced previously, Jing Yuzhi, president of Huawei’s Optical Product Line, introduced 3 innovations. One is that 5G+F5G uses two advanced technologies to achieve fixed-shift integration to meet the needs of enterprises. The use of optical fiber instead of traditional switch network cables has good scalability, realizes the flexible collection of massive information, and solves the problem of resource networking for SMEs. Another one for practice, via opening the order, procurement, warehousing, processing, and delivery processes, data flowing achieves accurate and rapid delivery based on the order, which reduces the capital occupation of inventory and releases hidden productivity. In addition, realize a single network layout over ten years without moving, bandwidth can evolve infinitely.

Huawei, says Zhang, recognizes a single technology cannot address all of an organization’s requirements. Nor does it make sense to optimize only part of a company’s processes, which leads to silos, network overlay and fragmented IT systems.

“To avoid that, we must have the full picture in mind.” It’s important to understand specific use cases to choose the optimal solution, she says.

“As digitalization deepens, enterprises have to deal with increasingly complex and diverse digital requirements. It is particularly important that Huawei fully understands the requirements of typical use cases, and accurately translates them into the demands for ICT technologies and services,” she said.
For its part, China Telecom plans to continue working with the industry to encourage innovation, says Gao Hongchao. The CX project, he says, is an example of innovation. “We have done many things that had not been done before.”
The main force is collaboration. Facing the future, the whole industry will create more standardized and scenario-based solutions continuously, so that more SMEs can have achievable success in the era of digital transformation.

The Telecoms.com Podcast: Network X 2022 special

This special edition of the pod it brought to you from the Network X telecoms show in Amsterdam. Scott and Iain are first joined by Ronan De Renesse of analyst firm Omdia. They review some of the chat at the show concerning IoT, 5G and 6G, as well as a number of ad hoc tangents. Ronan then makes way for Telecoms.com’s Andrew Wooden, who talks us through the main keynote speeches and discussions from the event, focusing mainly on managing change and security.

The Telecoms.com Podcast: BT, chip wars and fair contribution

Just the two core podders this week, with Scott still recovering from Deputy Editor Andrew Wooden’s stag weekend. They start by reviewing a reshuffle among BT’s top technology team, which features the departure of a former podcast guest. Iain wrote an analysis of the collateral damage from America’s chip war on China, so they dig into that, before concluding with a look at the latest developments in the ‘fair contribution’ debate.

The Telecoms.com Podcast: 5G, Vodafone/Three and Orange

We’re delighted to welcome special guest Gabriel Brown to the pod this week. He is an analyst at Heavy Reading, specialising in mobile infrastructure, so the guys take the opportunity to pick his brains about the latest developments in 5G. They move on to dissect the big news story of the week – the potential merger of UK mobile operators Vodafone and Three – before finishing with a quick recap of Iain’s recent trip to France with Orange.

The Telecoms.com Podcast: Digital Transformation World and Africa

The pod is blessed by no less than two special guests this week. First we chat to Analyst James Crawshaw from Omdia about the recent Digital Transformation Event they all attended in Copenhagen and reflect on the eponymous topic as well as whatever larks were had on tour. James then makes way for Paula Gilbert who edits the Connecting Africa site. She and the guys discuss the latest telecoms developments in South Africa and elsewhere on the continent.

The Telecoms.com Podcast: Ukraine, 5G SA and Twitter

The guys are joined by Telecoms.com Deputy Editor Andrew Wooden this week and start by discussing a recent interview of his with the CTO of Ukrainian operator Kyivstar, about the challenges of keeping communications online in a country under invasion. They move on to review the state of play with the big switch to standalone 5G before finishing with a quick look at the latest developments in the Twitter acquisition saga.

The Telecoms.com Podcast: BT, Open RAN and state censorship

The guys start this week’s pod by reflecting on a meeting with BT that resulted in a Monday night out. The original purpose of it was to offer a network strategy update so they reflect on that before moving on to the Open RAN for the second week running, because that’s where the telecoms action is these days. They conclude with a look at activities on both side of the pond that speak of governments trying to exert more control over online speech.

The Telecoms.com Podcast: Satellites, Open RAN and big tech

The guys finally return from their respective summer breaks, tanned, refreshed and ready to pod. They start by mulling over the renewed interest in the satellite-direct-to-phone sector, catalysed by Elon Musk’s recently stated ambitions in that direction. They follow that with a look at the pros and cons of VMO2 dabbling with Open RAN before concluding by assessing the merits of European calls for big tech to contribute to the cost of telecoms networks.

5G New Calling Enables Auto Insurance Industry Transformation

Innovations with 5G New Calling are making claims procedures for automobiles more efficient and convenient. The goal is to accelerate damage assessment and streamline the auto repair process for consumers. By transitioning to an online claims process, consumers and insurance agencies can achieve better results and improve end-to-end efficiencies. For example, through high-definition video and improved voice, they can gain greater call consistency, lower latencies and high availability for the online claim process.

In this article, we consider the key 5G technology elements that enable these video and voice calling improvements. We look at the collaborations between technology suppliers, insurance companies and automobile owners, and how leading 5G application vendors are accelerating claims procedures to create more successful insurance outcomes.

Streamline the claims process

When vehicle owners contact insurance companies to file claims, the process can be resource-intensive for agencies and inconvenient for consumers. In addition to loss assessments, it can be challenging to establish quality data standards and achieve consensus between agencies, repair workshops and car owners. Moreover, recent regulatory laws require the auto industry to simplify loss assessments and make the process more transparent.

In response, leading companies in the automotive applications industry are investing in IT and big data technologies to digitalize data criteria, develop 5G-enabled video and voice calling and automate audits to be more efficient and readily available. With 5G New Calling, the service is integrated into the vehicle loss claim IT system. In this way, the customer can seamlessly switch to video calls during the loss reporting process and directly conduct remote survey, thus helping streamline the loss estimation process. As businesses move their claims processes online, they’re also capitalizing on the advances of the new calling service to improve voice and video calling and create new revenue streams.

The capabilities for 5G New Calling

As part of the 5G standalone (SA) network architecture, Voice over New Radio (VoNR) represents the most common service through which consumers experience 5G. In general, 5G leverages broad bandwidths and low latencies for improved call efficiency. End users can access audio, video and data features without downloading apps. Instead, 5G New Calling uses the native dialer of the smartphone to make calls more stable and convenient.

Based on the 5G New Calling, operators can roll out numerous innovative services, such as outgoing video calls, intelligent translation, fun video calling, and remote collaboration. In addition to redefining experiences in a range of scenarios — such as overseas travel, communication with hard-of-hearing people, and social interaction — these services can be widely used in the finance, public services, logistics, manufacturing, and more. This helps operators enhance their competitiveness and ultimately achieve business success.

Along with faster online call connections, end users gain certain benefits, including video-based customer service, real-time language translation and remote collaboration and screen sharing. And the adoption of 5G New Calling has the potential to change the online habits of end users. For example, the technology eliminates the need for calling apps and makes it easier to use the local 5G dialer for video calling. End users can apply the efficiency of 5G New Calling to other parts of their lives, whether it’s using voice recognition and remote operation guidance, accessing learning aids or even enhancing care for the elderly.

Benefits of 5G New Calling for auto insurance

The 5G New Calling is changing the industries. By making video calling more attractive and easier to use through the local 5G dialers, end users can eliminate the need for 3rd party call applications. In the case of auto insurance, the insurance agency could then reach the consumer directly through mobile phone, and conduct remote survey to learn about details about an accident much more efficiently and effectively, which is further enhanced by the new AR abilities. The quality of image also improves due to the support of high-definition video, thus making the AI loss assessment easier.

With the new calling service in place, consumers gain new dynamic features with 5G, from AI voice recognition to remote operation guidance. As the insurance industry designs more efficient applications to take advantage of 5G New Calling, end users can expect more self-service options as well as enhanced user support.

Jingyou Technology: innovative products and services

Jingyou Technology supports digital transformation in the insurance industry and provides related platforms and service. The company has teamed up with multinational technology corporation, Huawei, to improve auto insurance efficiency and to drive adoption of its 5G New Calling Solution.

By combining the New Calling Platform (NCP) and Unified Media Functions (NMF) with an underlying voice network, the New Calling Solution introduces three unique approaches: VHD video calling, intelligent video calling and interactive video calling. These innovations raise the standard for 5G New Calling well beyond previous iterations (i.e., 2G, 3G, LTE, etc.). Along with data digitalization, high-quality voice and video are set to transform key aspects of the automobile insurance industry. Agencies can reduce costs, enhance their competitiveness and reach new levels of business success.

As a service provider for automobile insurance companies, Jingyou Technologies is capitalizing on 5G innovation to provide user-friendly insurance services, shorten the duration of damage assessment from two hours to five minutes and streamline the claims process. The company introduces its platform to unlock a new era of call communications using innovative 5G product offerings and work with automobile insurance data in more effective ways.

Bringing Mobile VPN Innovation To Traditional Networks

Remote work and long-distance learning represent global trends with significant implications for accessibility, network reliability and user experience. Urban and rural communities as well depend on highly accessible networks to speed connectivity for public resources, from health care to social services. Both accessible and convenient, mobile VPN networks enable seamless switching between public and private networks to accelerate data delivery and boost security for services in every area of the economy.

In this article, we look at the key advantages of direct, fast and secure mobile VPN access to intranets for individual consumers and personnel across every vertical, including the medical industry, educational institutions, public services and the corporate sector. We also explore the advantages of these mobile VPN capabilities in terms of easy access, excellent user experiences and higher reliability, whether it’s improved online educational access, better public service efficiency or reducing the carbon footprint.

Mobile VPN success: Corporate sector and educational advances

Traditional networks exchange data back and forth across the Internet and face some problems. Moreover, remote users typically encounter latencies and bandwidth limitations that impede processing and cause delays and interruptions. Remote access using mobile VPN avoids the time-consuming detour through the Internet and eliminates those latencies and performance drawbacks.

The same high availability and increased bandwidth enabled by mobile VPN are critical in the corporate sector where remote work has become well established. Once mobile VPN is in place, remote end users can seamlessly access corporate intranets from anywhere, at any point in time. They enjoy increased reliability and excellent online experiences because they can avoid repeated logins, connection latencies and data risks. These users also have the freedom to use their own personal devices for improved, faster connections which improve productivity while protecting data exchanges.

The technology offers similar benefits for students and faculty in education. For example, unlike the expense related to opening individual VPN accounts and the associated vulnerabilities, students who use mobile VPN no longer require authorizations. Since the 5G dual-domain dedicated network is interconnected with the institution’s network, these users can depend on airtight security via the campus intranet to perform a multitude of tasks remotely. These include accessing online teaching applications, checking exam results, choosing classes and performing research. These sessions eliminate repeated logins allowing both students and teachers to seamlessly switch between the Internet and internal networks.

Making a difference in healthcare, public services, and sustainability

The advantages of mobile VPN are similar for those working in the medical industry. The technology enables a range of mobile medical devices to continuously track and gather data, from mobile workstations to ambulances and handheld terminals. Data is then transmitted in real time back to the medical facility for processing.

And in the public service sector, networks typically carry large amounts of diverse traffic. The wide coverage and reliability of mobile VPN are critical for maintaining high service levels. For example, the first 5G dual-domain dedicated public services network in the Pingshan District in Shenzhen, China fluidly handles the increasing amounts of daily data traffic. Powered by Huawei’s Mobile VPN solution, end users can seamlessly switch between the Internet and the dedicated public services network for greater convenience.

Finally, reducing the carbon footprint has become a top priority in every economic sector and industry. UPF technology represents a new 5G product and 5G campus network can replace existing campus networks and introduces high levels of network sharing to reduce resource consumption. For example, college campuses can contribute to carbon neutrality and reduce electricity consumption by using only one 5G network and improving the interconnection between campus and mobile networks.

Huawei: Capitalizing on Mobile VPN for global-wide access

Huawei has been instrumental in piloting and commercializing Mobile VPN in more than 500 enterprises and institutions worldwide. The company has introduced this cutting-edge 5G technology to not only benefit public service and medical administration, but to further extend educational opportunities, enhance corporate capabilities, and improve global sustainability.

The company’s innovative technologies are designed to meet the requirements of different regions around the world. For example, uneven 5G development means that some geographic regions still rely on 4G LTE or earlier wireless iterations. Huawei’s Mobile VPN solution can be deployed on 4G networks. Within its fully converged core network, Huawei can support diverting network packets traveling to the Ethernet with the 5G uplink classifier (ULCL) on 4G networks.

As a result, Huawei’s Mobile VPN solution can be applicable to 4G networks, ensuring consistency and meeting requirements in every global region, regardless of the wireless version currently in place. It’s an example of the consistency and innovation that power the success of a diverse cross-section of 5G deployments.

The Telecoms.com Podcast: Neutral host, small cells and state intervention

In this final episode before everyone clears off for their summer holidays, the pod is delighted to welcome special guest Mike Ferris – Chief Network Architect of Dense Air. They start by exploring the concept of neutral host infrastructure and how that could provide the solution to a lot of the coverage challenges presented by 5G. That will involve the rollout of a lot of small cells, so they move on to discuss how that is best done, before concluding with a look at the pros and cons of state intervention in telecoms.

The Telecoms.com Podcast: Ericsson, BT and Nothing

Pausing only to reflect on some Twitter banter with a former guest, the guys start by reflecting on Ericsson’s latest earnings and the market reaction to them, which they agree seemed a bit harsh. They move on to examine BT’s decision to become a bit less British, at least when it comes to its hiring decisions, before concluding with a look at the new phone launched by supposedly disruptive brand Nothing.

The Telecoms.com Podcast: cloud, TIM and censorship

No guest but a refurbished studio this week as Iain bravely overcomes the effects of a long sesh the previous day. They start by reflecting on a few recent telecoms cloud stories, including the ongoing AI partnership between Vodafone and Google, and consider the pros and cons of such things. Italian operator group TIM keeps trying to reinvent itself, so they review that process, before concluding with a look at the latest attempts at digital censorship by the UK state.

The Telecoms.com Podcast: Core, public cloud and supply chain

Following a slight delay to accommodate their hectic social lives, the lads are delighted to once more welcome a special guest – Erlend Prestgard, CEO of Working Group 2. They start by learning all about his company, which seeks to disrupt the network core sector via the ‘as a service’ model. This inevitably leads the conversation towards the role of public cloud giants in the telecoms world, before they conclude with a quick look at some of the supply chain challenges faced by the industry.

The Telecoms.com Podcast: Giganet, edge and India

Our run of special guests continues as we’re delighted to welcome Jarlath Finnegan, CEO of UK fibreco Giganet. Jarlath treated the whole pod team to a selection of Irish whiskies so, before finding out all about Giganet and the UK fibre market they were compelled to have a taste of all of them. They eventually meander onto a recent mobile edge event that Iain attended before concluding with the latest on the chaotic Indian telecoms scene.

The Telecoms.com Podcast: 5G, IoT and Huawei

We are delighted to welcome special guest William Webb back to the pod but decide to start by putting him on the spot over hist historical telecoms predictions, to see how many he got right. Eventually we give him a break and move on to news Vodafone snuck under the radar about spinning off its IoT unit, before reviewing Huawei’s latest attempt at reconciliation with the West.