reports

 

Telecoms.com IoT Outlook Report 2016

This free report, published by Telecoms.com Intelligence, analyses and presents the findings of an in-depth questionnaire answered by 900 members of the telecoms industry involved with IoT today.

Telecoms.com Intelligence Annual Industry Survey 2016

Building on the success of our prestigious Annual Industry Survey, the 2016 edition is the largest undertaking we’ve embarked on to date. This year’s survey took in the thoughts and perspectives of more than 1,500 telecoms professionals with a staggering cumulative experience of 24,000 years. As usual we begin with our comprehensive sweep of the […]

Intelligent & Proactive Customer Care Outlook 2015

The quality of experience customers receive from a service provider is the most important differentiating factor in determining if subscribers are loyal and spend their money on services from the service provider. Operators are being faced with the dual pressures of declining ARPU and the threat of churn – every customer lost requires marketing costs […]

Telecoms.com Intelligence Future of Mobile Networks Outlook 2015

This special report from Telecoms.com Intelligence will analyse responses from more than 400 professionals from across the telecoms industry, and focus on four of the key pillars associated with the mobile network of the future; 5G, VoLTE, Network Assurance and Information Security.

Telecoms.com Intelligence IoT Outlook Report 2015

Telecoms.com Intelligence recently ran a comprehensive survey to gain a more thorough understanding of the IoT opportunity for operators as it exists today. Just short of 1,000 respondents participated in our questionnaire, covering four comprehensive areas of concern: information security; cellular networking challenges; cloud and big data; and industrial IoT.

Telecoms.com Intelligence Annual Industry Survey 2015

Building on the industry insight we’ve been growing since 2012, the 2015 Telecoms.com Intelligence Annual Industry Survey garnered responses from 2,066 professionals from all parts of the telecoms sector. This is a substantial representation of today’s industry, with more than half of all responses coming directly from service providers, and represents one of the industry’s broadest and most comprehensive analysis pieces available today.

Telecoms.com Intelligence Annual Industry Survey 2014

After the huge success of our Inaugural Industry Survey late last year, we are pleased to announce the results of the second Telecoms.com Intelligence annual industry survey. Designed to find out what our readers think about the state of your industry, and the near-term future that awaits it – the results providing some of the most valuable insight in the market.

Operator Perspectives on 4G BSS Requirements

This document, produced by Telecoms.com in conjunction with Redknee draws on the previously unreleased results of a survey conducted at the beginning of 2014 by Telecoms.com Intelligence. The survey sought the opinions of more than 60 operator executives from around the world on requirements for BSS evolution as the industry consolidates its move to an LTE world.

Mobile Operators’ CEM: The Market Reality

Keen to move away from price-based competition and create unique identities in the market, mobile operators are embracing Customer Experience Management (CEM) as a key differentiator.

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