A fifth of telco customers are blood-sucking leeches
Operators need to overhaul their customer acquisition and retention strategies to stem a loss of earnings.
Operators need to overhaul their customer acquisition and retention strategies to stem a loss of earnings.
Virgin Media O2 and Three UK are both working with Amdocs on projects designed to improve their service offerings and provide a better experience for customers.
Telcos are woefully underprepared to make money from 5G, according to new research from Nokia.
Seven out ten respondents to the 2021 Telecoms.com Annual Industry Survey are largely happy with how this year went and more are expecting a strong 2022.
Operator group Orange has turned to Ericsson to help it grow its pan African Orange Money service.
Consumers in the UK are paying less for their communications services than they were five years ago, even though data usage is increasing, according to Ofcom’s latest Pricing Trends report.
UK electronics retailer Dixons Carphone has decided to be monogamous with Vodafone and make it the only MNO it offers its customers.
UK mobile operator EE has announced it will start charging £2 per day for new and upgrading customers to use their data in Europe.
UK operator Vodafone combined the launch of its Evo mobile offering with talk of cutting carbon emission and tackling digital poverty.
The beginning of summer brings with it the start of a major international football tournament and that can mean only one thing: a telco-backed survey on the TV viewing habits of UK fans.
Japanese greenfield operator Rakuten Mobile has signed agreements with NEC and Fujitsu to collaborate over global OpenRAN promotion.
The latest ConsumerLab study by Swedish kit vendor Ericsson has found many 5G phone owners either don’t have a 5G subscription or expect more innovative services and apps.
5G Core Policy Studio is a bit of software designed to help CSPs make the most of the capabilities offered by network slicing.
CSPs are obsessed with the large enterprise market and overlooking the billions of dollars available from small and medium enterprises.
UK MNO O2 spent almost a decade overcharging customers when they switched, for which Ofcom has belatedly given it a token punishment.
You’d think people would moan more about telecoms services when that’s all they have, but the latest Ofcom numbers paint a different picture.
Swiss MNO Sunrise has picked open-source software specialist Red Hat to build a hybrid cloud-ready platform, to make sure it’s nice and agile.
Disruptive US BSS vendor Matrixx has managed to jump aboard the Dish train after its converged charging system (CCS) was chosen to monetize its greenfield 5G network.
Two years after they concluded their bitterly fought litigation, telecoms software firm Amdocs has buried the hatchet with BSS vendor Openet by buying it.
Irish BSS vendor Openet has chalked up a nice win with MVNO Lebara to sort out its charging systems in five European countries, including the UK.
A Giant Leap for 5G - An Executive Briefing (for everyone!). A short eBook, outlining the promise of 5G, balanced a hhttps://t.co/pIGluv5GzH
27 May 2022 @ 13:03:52 UTC
BT partners with MTN to offer business services across Africa. UK operator group BT has embarked on a rare foreign hhttps://t.co/bk1IDmQ4Wy
27 May 2022 @ 11:03:07 UTC
Broadcom swoops for VMware in $61 billion deal. Chip and component manufacturer Broadcom has agreed to pay a whoppi hhttps://t.co/Cv1RFESoRA
26 May 2022 @ 16:58:30 UTC