Amdocs accelerates in the Americas
Telecoms software and services vendor Amdocs has added to strong North American revenues with a couple of major Latin American deal wins.
Telecoms.com
BSS
A fifth of telco customers are blood-sucking leeches
Operators need to overhaul their customer acquisition and retention strategies to stem a loss of earnings.
VMO2 and Three UK call on Amdocs for customer service help
Virgin Media O2 and Three UK are both working with Amdocs on projects designed to improve their service offerings and provide a better experience for customers.
Telcos not ready to make money from 5G – Nokia
Telcos are woefully underprepared to make money from 5G, according to new research from Nokia.
Telecoms industry remains optimistic despite everything
Seven out ten respondents to the 2021 Telecoms.com Annual Industry Survey are largely happy with how this year went and more are expecting a strong 2022.
Orange Money partners with Ericsson Wallet Platform
Operator group Orange has turned to Ericsson to help it grow its pan African Orange Money service.
UK consumers getting more for less in telecoms, but prices are going up
Consumers in the UK are paying less for their communications services than they were five years ago, even though data usage is increasing, according to Ofcom’s latest Pricing Trends report.
Dixons Carphone goes steady with Vodafone
UK electronics retailer Dixons Carphone has decided to be monogamous with Vodafone and make it the only MNO it offers its customers.
EE reignites Brexit debate by charging for data roaming in Europe
UK mobile operator EE has announced it will start charging £2 per day for new and upgrading customers to use their data in Europe.
Vodafone UK plays the philanthropy card at new tariff launch
UK operator Vodafone combined the launch of its Evo mobile offering with talk of cutting carbon emission and tackling digital poverty.
It’s all kicking off as Sky offers free mobile data for Euros
The beginning of summer brings with it the start of a major international football tournament and that can mean only one thing: a telco-backed survey on the TV viewing habits of UK fans.
Rakuten fleshes out its Communications Platform ahead of global expansion
Japanese greenfield operator Rakuten Mobile has signed agreements with NEC and Fujitsu to collaborate over global OpenRAN promotion.
5G delivery not meeting consumer expectations – Ericsson
The latest ConsumerLab study by Swedish kit vendor Ericsson has found many 5G phone owners either don’t have a 5G subscription or expect more innovative services and apps.
Ericsson launches network slicing optimisation tool
5G Core Policy Studio is a bit of software designed to help CSPs make the most of the capabilities offered by network slicing.
Operators are neglecting the massive SME opportunity – report
CSPs are obsessed with the large enterprise market and overlooking the billions of dollars available from small and medium enterprises.
O2 UK gets £10 million wrist slap for overcharging
UK MNO O2 spent almost a decade overcharging customers when they switched, for which Ofcom has belatedly given it a token punishment.
UK telecoms complaints decline despite lockdown
You’d think people would moan more about telecoms services when that’s all they have, but the latest Ofcom numbers paint a different picture.
The Sunrise has got its Red Hat on
Swiss MNO Sunrise has picked open-source software specialist Red Hat to build a hybrid cloud-ready platform, to make sure it’s nice and agile.
Matrixx scores Dish 5G BSS deal
Disruptive US BSS vendor Matrixx has managed to jump aboard the Dish train after its converged charging system (CCS) was chosen to monetize its greenfield 5G network.
Peace breaks out as Amdocs acquires Openet for €180 million
Two years after they concluded their bitterly fought litigation, telecoms software firm Amdocs has buried the hatchet with BSS vendor Openet by buying it.
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