Complacent UK telcos to be hit with compensation costs
From today, all UK broadband and landline customers will be entitled to compensation for connectivity delays and faults.
From today, all UK broadband and landline customers will be entitled to compensation for connectivity delays and faults.
With smartphones around the world being reduced to doorstops thanks to Ericsson’s software issues, the vendor is potentially facing a damages bill in excess of £100 million.
The Citizens Advice agency has lit a fuse underneath compensation plans from UK telcos, highlighting the proposed plans would leave consumers short.
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