Ofcom investigates mid-contract price rises
Ofcom has launched an investigation into whether UK broadband providers have given customers clear enough information on mid-contract price rises.
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Google facing another rebellion over Government contracts
676 employees have signed a petition refusing to work with US Customs and Border Protection (CBP) suggesting the agency is violating international human rights.
Ofcom introduces text-to-switch
Thanks to Ofcom the days of being passed around a call-centre should theoretically be over, as new text-to-switch rules come into play.
Loyalty penalties for broadband, mobile and TV finally tackled
Ofcom has introduced rules which will aim to tackle ‘penalties’ imposed on renewing customers by broadband, mobile and content providers.
SFR gets fined for the print of its fine print
French telco SFR has lost its argument in the Paris Court of Appeal for illegal and abusive clauses, with the ruling also noting font size T&Cs was too small for the consumer to fully appreciate the contract.
UK operators accused of ripping off loyal punters at the end of bundle deals
The UK Citizen’s Advice service has advised that UK citizens are getting rinsed by their operators when they come to the end of subsidised phone contracts.
BT wins in US – neat
BT has produced a handy little win in the US after the General Services Administration (GSA) selected BT Federal as one of the companies to be eligible to propose to provide services.
Three has yet another moan but completely misses the point
Following Ofcom’s decision to tackle frustrations in exiting mobile contracts, 4th placed UK MNO Three has weighed in, as so often does, but seems to miss the point of the move.
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