Telstra improves profits, cites customer service focus
Australian incumbent Telstra has increased its annual revenues by 1.9 per cent to A$25.98bn (US$23.58bn) for the year to end June 2013, while net profit jumped 12.9 per cent to A$3.9bn. CEO David Thodey said the firm’s performance was down to improvements in customer service and focus on growth businesses. The firm added 1.3 million mobile subscribers during the 12-month period.