VR & AI not perfect at the moment – analyst freaks out
New research from Forrester claims new technologies such as artificial intelligence and virtual reality will not move beyond mediocrity unless more attention is given to customer experience.
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Forrester
Digital experiences are the building blocks, not a bolt-on – report
According to new findings from Forrester, IT departments are still not considered part of the wider business which is holding back the delivery of the digital business.
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