VR & AI not perfect at the moment – analyst freaks out
New research from Forrester claims new technologies such as artificial intelligence and virtual reality will not move beyond mediocrity unless more attention is given to customer experience.
New research from Forrester claims new technologies such as artificial intelligence and virtual reality will not move beyond mediocrity unless more attention is given to customer experience.
According to new findings from Forrester, IT departments are still not considered part of the wider business which is holding back the delivery of the digital business.
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