fraud

The rise of scam calls and the ‘Holy Grail’ of telecoms

Britons are getting hit with more dodgy calls and texts than ever before, prompting Ofcom to nudge the telco industry into doing something about it. We spoke to Eli Katz, CEO, XConnect about what can be done to bat away the spam.

UK steps up efforts to tackle smishing

No, that’s not a typo. Smishing refers to phishing over SMS, which is apparently on the increase as SMS fraudsters seek to exploit COVID-19 text alerts.

WeDo looking for Asian partner

Flushed with success from the acquisition of US-based Connectiv Solutions, Portuguese revenue assurance specialist WeDo is now looking for an acquisition target in Asia.

Operators losing $58bn on poor billing systems, finds report

The mobile industry lost more than $58bn in 2011, due to inadequate operator billing systems, according to a report published this week. The figure, which represents over six per cent of operators’ global revenues, was attributable to inadequate fraud management and revenue assurance processes, according to Juniper Research. And it is a figure that currently looks set to grow.

Keeping a close eye

Former Vodafone UK CTO Chris Burke talks about the importance of employee monitoring within mobile operators as the quantity of sensitive customer data held by the operators increases exponentially.