BT faces class action suit for allegedly overcharging millions of landline customers
A law firm has decided Ofcom didn’t go far enough three years ago when it got BT to lower its prices and thinks 2.3 million of its customers deserve compensation.
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landline
Complacent UK telcos to be hit with compensation costs
From today, all UK broadband and landline customers will be entitled to compensation for connectivity delays and faults.
Brits wasting £480mn a year on landlines apparently
For some reason there are still people in the UK who insist on having a landline, and it is costing them £480 million a year according to one of those consumer studies.
Ofcom dishes out the dirt on operator customer service performance
Ofcom has unveiled a new tool which will tell you how good your provider of landline, broadband and mobile services compares to the rest on a customer service footing.
Ofcom proposes small automatic fines for rubbish landline service
UK telecoms regulator Ofcom has proposed a system of small fines to be automatically paid by landline providers when they drop the ball on service.
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