BT faces class action suit for allegedly overcharging millions of landline customers
A law firm has decided Ofcom didn’t go far enough three years ago when it got BT to lower its prices and thinks 2.3 million of its customers deserve compensation.
A law firm has decided Ofcom didn’t go far enough three years ago when it got BT to lower its prices and thinks 2.3 million of its customers deserve compensation.
From today, all UK broadband and landline customers will be entitled to compensation for connectivity delays and faults.
For some reason there are still people in the UK who insist on having a landline, and it is costing them £480 million a year according to one of those consumer studies.
Ofcom has unveiled a new tool which will tell you how good your provider of landline, broadband and mobile services compares to the rest on a customer service footing.
UK telecoms regulator Ofcom has proposed a system of small fines to be automatically paid by landline providers when they drop the ball on service.
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