Managed Services

Nokia talks up telco cloud offering

Finnish kit vendor Nokia is continuing to promote its nascent cloud offerings for telcos, three months after the launch of its AirFrame datacenter family of products.

CenturyLink announces expansion into China

The business arm of American telco CenturyLink has announced the expansion of its managed services availability into the Chinese market. The announcement marks a potentially significant step for Western businesses moving into the worlds’ second-largest economy.

Vodafone Egypt outsources to Ericsson

Vodafone Egypt has signed up Ericsson as its first outsourcing partner, under a three year managed services agreement, to deliver network field maintenance services and improve the quality of its network in the greater Cairo area.

Telenor taps Ericsson for Myanmar network

Operator group Telenor has called on infrastructure vendor Ericsson to provide network equipment and managed services for its network in Myanmar. The two firms have signed a five year contract which sees Ericsson implementing equipment in a multivendor environment as well as provide managed services for the network.

Saudi’s STC renews NSN contract

Saudi Arabian operator STC has renewed its managed services contract with infrastructure vendor Nokia Solutions and Networks (NSN) which will see the Finnish firm continue to provide network planning and optimisation, network and service operations and hardware and software services for STC’s Al Jawal network in Saudi Arabia. The contract covers STC’s GSM, 3G and LTE networks that are within NSN’s footprint.

IT becoming key element in managed services deals

Experience with IT is moving to the forefront in managed services and outsourcing deals as operators seek to enhance the customer experience with more tightly integrated networks and business processes. Telecoms.com recently met with Luigi Migliaccio, global head of IT managed services at Ericsson, who explained how the back office silos that persist in large operators are killing the company.

Vodafone signs customer care managed services deal

Operator group Vodafone has signed a five year global managed services deal with OSS/BSS provider Amdocs. Under the terms of the deal, Vodafone’s customer care and billing will be based on Amdocs software applications and the vendor will deliver application development, operations and maintenance services for the operator.

Orange Kenya offloads tower management

Telkom Kenya, which operates fixed and mobile services under the Orange brand in the country, on Friday signed a 15 year outsourcing deal with Eaton Towers for the management of its passive network infrastructure.

Ericsson and Reliance in $1bn outsourcing partnership

Indian operator Reliance Communications has signed an eight-year managed services deal with Swedish vendor Ericsson worth $1bn that will see Ericsson assume responsibility for the operator’s fixed and wireless networks in North and West India. Reliance signed a similar deal with Alcatel Lucent—also believed to be worth $1bn—covering East and South India in January.

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