O2 UK first to exploit fairness initiative with Overpayment Estimator
Ofcom has been pressuring UK MNOs to stop ripping off their customers at the end of their contracts and O2 has been the first to act.
Ofcom has been pressuring UK MNOs to stop ripping off their customers at the end of their contracts and O2 has been the first to act.
Getting competitors to work together for the greater good is a complex and often failed task, but the latest effort to address ‘not spots’ in the UK is holding steady.
Consumer publication Which asked its members to rate UK mobile operators and found the small ones tend to do better across the board.
Research from Citizens Advice reckons four million people in the UK are still paying back their phone subsidies after the end of their contracts.
French telco group Iliad has become Italy’s fourth mobile operator and is following the same playbook as it did in France.
Consumer advice firm Which has published the results of its UK MNO customer satisfaction survey, which ranks Vodafone last for the second year running.
UK mobile operators vowed to hit Ofcom’s 90% geographical voice coverage target by the end of last year and they have. Good operators.
With the assistance of Ovum and the data from its World Cellular Information Service, we bring you a new infographic outlining the market share leaders in the European mobile markets.
UK independent consumer rights organisation, Which, has said TalkTalk, Vodafone and EE fail their customers by continually providing poor customer service, while MVNOs are excelling.
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