Ofcom says broadband and mobile complaints are down across the board
UK comms regulator Ofcom has published its latest quarterly report on the number of complaints it receives related to landline, broadband, mobile and pay-TV services.
UK comms regulator Ofcom has published its latest quarterly report on the number of complaints it receives related to landline, broadband, mobile and pay-TV services.
UK comms regulator Ofcom says the number of 5G base stations in the UK doubled in 2021, and coverage is now ‘outside 42-57 percent of premises.’
CityFibre wants Ofcom to backtrack on its decision to let Openreach offer lower prices and long lock-in periods for its wholesale FTTP services.
Ofcom is for the most part happy with the level of independence Openreach is showing, but there remain some issues with the UK network operator’s position.
UK comms regulator Ofcom reckons we can go even further along the electro magnetic spectrum in the search for spectrum.
Telco customer service has bounced back from a Covid-19-related dip, but UK consumers are still finding reasons to complain, according to the latest data from Ofcom.
Ofcom has made changes to the UK’s universal service obligation that ultimately ease some of the cost burden on BT when it comes to providing high-speed broadband in hard-to-reach areas.
The vast majority of UK consumers received suspicious phone calls or text messages this summer, according to Ofcom, which is now pushing reporting services to help mitigate telecoms scams.
Having done a similar number on the mobile sector years ago, UK comms regulator Ofcom has decided broadband providers need to make it easier for their customers to leave.
Almost a quarter of UK households now have access to full fibre broadband and Ofcom is pretty excited about that.
Also in today’s EMEA regional round-up: Swisscom on a roll in H1; Brits watching even more telly in lockdown; UK operators get to grips with 5G.
UK communications regulator Ofcom has worked out that younger people mainly get their news from the internet.
Consumers in the UK are paying less for their communications services than they were five years ago, even though data usage is increasing, according to Ofcom’s latest Pricing Trends report.
The ever-generous British taxpayer has chucked a million quid at a new initiative called Sonic Labs, which is designed to give 5G OpenRAN R&D an extra boost.
A proposed set of new UK laws would appoint Ofcom as censor of all digital communications in the country. Not everyone thinks that’s such a great idea.
UK communications regulator Ofcom has moved to beef up its digital economy expertise with the appointment of Amazon veteran Sachin Jogia as Chief Technology Officer.
UK adults spent as much as an hour longer per day online than our peers in other major European markets in 2020, according to the latest research from Ofcom.
In 2020 the average download speed of UK residential broadband services increased by 25% from 64 Mbps to 80.2 Mbps, according to new Ofcom research.
UK telecoms operators need to buck up their ideas when it comes to customer service, Ofcom reckons.
Ofcom has heralded a narrowing of the digital divide in the UK, with statistics showing an increase in household connectivity over the past year fuelled by the restrictions linked to Covid-19.
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