UK broadband speeds increased by 25% last year – Ofcom
In 2020 the average download speed of UK residential broadband services increased by 25% from 64 Mbps to 80.2 Mbps, according to new Ofcom research.
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Ofcom
Ofcom tells UK telcos to pull their socks up on customer service
UK telecoms operators need to buck up their ideas when it comes to customer service, Ofcom reckons.
UK’s digital divide narrows, but deepens
Ofcom has heralded a narrowing of the digital divide in the UK, with statistics showing an increase in household connectivity over the past year fuelled by the restrictions linked to Covid-19.
O2 and Vodafone trade UK 5G spectrum
O2 and Vodafone have entered into a UK agreement to trade spectrum holdings in the 3.4 GHz-3.8 GHz band to create more efficient frequency blocks for 5G rollout.
Ofcom lowers the bar for online video censorship
UK telecoms regulator is adapting quickly to its new role as chief digital censor and wants there to be less horridness allowed on video sharing platforms.
UK fibre builders get a break from Ofcom
Ofcom will not cap the wholesale prices fibre network operators can charge customer for access to the fastest available services on their networks.
UK extracts £1.36 billion from UK operators for 700 MHz and 3.6 GHz spectrum
The latest UK spectrum auction has completed its preliminary stage, with EE and O2 UK emerging as the biggest spenders.
O2 UK gets £10 million wrist slap for overcharging
UK MNO O2 spent almost a decade overcharging customers when they switched, for which Ofcom has belatedly given it a token punishment.
Ofcom removes Chinese propaganda outlet from British airwaves
The UK’s communications regulator has decided to revoke the licence to broadcast by the TV channel China Global Television Network, an overseas branch of China’s propaganda network.
Ofcom tries to make broadband switching even easier
UK telecoms regulator Ofcom reckons it’s still too much of a hassle to switch broadband providers, which results in people paying more than they need to.
Ofcom delays UK 700 MHz auction
UK telecoms regulator Ofcom waited until the end of the month to announce the 700 MHz auction won’t happen in January after all.
BT faces class action suit for allegedly overcharging millions of landline customers
A law firm has decided Ofcom didn’t go far enough three years ago when it got BT to lower its prices and thinks 2.3 million of its customers deserve compensation.
Ofcom pats Openreach on the back but altnets still moan
Ofcom is pretty pleased with the progress Openreach has made in separating itself from parent company BT but is still receiving complaints from some altnets.
UK telecoms complaints decline despite lockdown
You’d think people would moan more about telecoms services when that’s all they have, but the latest Ofcom numbers paint a different picture.
Ofcom bans EE and Vodafone from locking handsets
UK telecoms regulator Ofcom has finally banned the practice of preventing people using their phones as they want by locking them to an operator.
BT demands ‘new plan’ as Ofcom investigates USO price hikes
BT has hit out against Ofcom’s decision to launch an investigation into its compliance with broadband USO rules, calling for a new plan for connecting hard to reach areas.
Ofcom action makes a difference on ‘follow me’ fraud
Ofcom’s move to tackle the questionable money-spinning opportunity inherent in the 070 virtual phone number system has had a positive impact on fraud, according to new data from BICS.
UK government announces clearance of 700 MHz band for mobile use
Six years after first posing the idea, UK telecoms regulator Ofcom has managed to prise 80 MHz of 700 MHz spectrum from the clammy grip of terrestrial broadcasters.
EE comes out well in latest Ofcom moaning numbers, Virgin not so much
UK telecoms regulator Ofcom has published its latest numbers on which providers have been moaned about most and EE put in a solid performance.
Three joins Vodafone in auction resistance, but falling on deaf ears
Three and Vodafone are both calling for the spectrum auction at the beginning of 2021 to be scrapped, but Ofcom has stated there are no plans to make alterations.
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