Vodafone ranks number one in the Ofcom competition no-one wants to win
Ofcom has released data detailing the complaints lodged for each telco in the UK, and Vodafone almost clean sweeps the awards.
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Ofcom
UK government resists establishment appointment for Ofcom boss
The newly-elected Tory government is reportedly pushing back on Ofcom’s desire to give its top job to another member of the UK establishment.
Ofcom promises to ‘supercharge’ fibre with four-point plan
Telecoms regulator Ofcom has proposed a four-point plan to accelerate investment in fibre networks at interest continues to gather momentum in the UK.
Ofcom proposes ban on selling ‘locked’ devices
Ofcom has proposed new rules which would stop UK telcos from strong-arming customers into renewed or extended contracts.
UK telecoms consumers seem to be moaning less
The latest telecoms complaints data compiled by UK regulator Ofcom reveals the level of complaints is declining across the board.
Ofcom reported to have picked another civil servant as new boss
There was a time when some degree of telecoms expertise was considered a desirable quality in a prospective head of Ofcom, but that is long gone.
Ofcom announces 700 MHz and 3.6-3.8 GHz auction with no coverage obligations
UK telecoms regulator Ofcom has announced that the next tranche of 5G frequencies will be made available to operators via an auction next year.
Vodafone first to take advantage of spectrum sharing rules
Vodafone has announced it has entered into a three-year agreement with StrattoOpencell to share the use of it 2.6 GHz spectrum assets to deliver connectivity in Devon.
Vodafone challenges new Ofcom rules on leased line rates
Vodafone has lodged a complaint with the Competition Appeal Tribunal, challenging new rules which it believes will give Openreach too much opportunity to abuse customers.
Ofcom bills BT for amateur accounting
Ofcom has hit BT with a £3,727,330 bill for reporting inaccurate financials to the regulator, leading to the telco paying lower administration fees for five years.
The UK is turning to VoD – Ofcom
Half of UK homes now subscribe to TV Streaming services, reveals a new Ofcom report, as the country increasingly opts for video-on-demand.
Giffgaff managed to find a way to overcharge prepaid subscribers
UK telecoms regulator Ofcom has fined MVNO Giffgaff £1.4 million for double-charging some of its pay-as-you-go customers.
Ofcom looks to Salisbury for full-fibre experiment
Ofcom has introduced a new public consultation for rule changes which will remove regulatory commitments for Openreach to provide Superfast broadband services over copper wires.
Ofcom moves in to protect UK mobile users from loyalty punishments
The UK’s telecom regulator believes out-of-contract mobile users could have saved millions if telcos offered the best deal available, and has released new measures to protect them from being treated unfairly.
BT faces another Ofcom probe
Ofcom has kicked-off an investigation to determine whether BT has complied with regulations concerning Excess Construction Charges (ECCs).
Average UK broadband speed up 18% – Ofcom
UK telecoms regulator Ofcom has published its annual communications market report and it reveals a healthy increase in broadband speeds.
Ofcom introduces text-to-switch
Thanks to Ofcom the days of being passed around a call-centre should theoretically be over, as new text-to-switch rules come into play.
Europe gives Ofcom the greenlight for Dark Fibre plans
Having published new rules on Dark Fibre and ‘ducts and poles’ access in May, Ofcom has made no material changes following a review from the European Commission.
O2 UK first to exploit fairness initiative with Overpayment Estimator
Ofcom has been pressuring UK MNOs to stop ripping off their customers at the end of their contracts and O2 has been the first to act.
UK steps up its consumer protection crusade
The UK government has announced it wants to give some regulators the power to fine companies unilaterally without involving the courts.
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