Giffgaff managed to find a way to overcharge prepaid subscribers
UK telecoms regulator Ofcom has fined MVNO Giffgaff £1.4 million for double-charging some of its pay-as-you-go customers.
Telecoms.com
Ofcom
Ofcom looks to Salisbury for full-fibre experiment
Ofcom has introduced a new public consultation for rule changes which will remove regulatory commitments for Openreach to provide Superfast broadband services over copper wires.
Ofcom moves in to protect UK mobile users from loyalty punishments
The UK’s telecom regulator believes out-of-contract mobile users could have saved millions if telcos offered the best deal available, and has released new measures to protect them from being treated unfairly.
BT faces another Ofcom probe
Ofcom has kicked-off an investigation to determine whether BT has complied with regulations concerning Excess Construction Charges (ECCs).
Average UK broadband speed up 18% – Ofcom
UK telecoms regulator Ofcom has published its annual communications market report and it reveals a healthy increase in broadband speeds.
Ofcom introduces text-to-switch
Thanks to Ofcom the days of being passed around a call-centre should theoretically be over, as new text-to-switch rules come into play.
Europe gives Ofcom the greenlight for Dark Fibre plans
Having published new rules on Dark Fibre and ‘ducts and poles’ access in May, Ofcom has made no material changes following a review from the European Commission.
O2 UK first to exploit fairness initiative with Overpayment Estimator
Ofcom has been pressuring UK MNOs to stop ripping off their customers at the end of their contracts and O2 has been the first to act.
UK steps up its consumer protection crusade
The UK government has announced it wants to give some regulators the power to fine companies unilaterally without involving the courts.
Ofcom adds some colour to ‘fairness’ campaign
It might sound like a political punchline, but the ‘Fairness Framework’ from Ofcom is starting to take shape, though whether it forces telco transparency remains to be seen.
Broadband universal service becomes a thing in the UK
UK telecoms operator Ofcom has officially launched something called the broadband ‘universal service obligation, that supposedly entitles everyone to decent broadband.
Sharon White calls it a day at Ofcom
After four years of running the UK telecoms regulator Sharon White has decided she fancies a go at retail.
UK CSPs sign-up to empty Ofcom ‘fairness’ initiative
Ofcom, the UK telecoms regulator, has persuaded all major UK communications service providers to promise to ‘put fairness first’.
Ofcom forces Openreach to open up again and reintroduces Dark Fibre
Ofcom has proposed new rules which will force Openreach to open up more of its network to other communications service providers.
UK MNOs set to claw back £200+ million in licence fees
A UK court has ruled in favour of the telcos in an on-going battle with regulator Ofcom over licence fees paid on spectrum assets between 2015 and 2017.
Loyalty penalties for broadband, mobile and TV finally tackled
Ofcom has introduced rules which will aim to tackle ‘penalties’ imposed on renewing customers by broadband, mobile and content providers.
Broadband speeds are up but UK’s fibre is still lagging
Ofcom has proudly proclaimed the majority of UK can now access ultrafast broadband at home and at work, but its fibre diet still leaves much to be desired.
Complacent UK telcos to be hit with compensation costs
From today, all UK broadband and landline customers will be entitled to compensation for connectivity delays and faults.
Ofcom outlines plans for 2019/20
With the country on the verge of realising the promise of the digital economy, the pressure is still on Ofcom to make sure a fair and sustainable landscape is developing. Here, the team outlines its plans for the next twelve months.
Government to give Ofcom new stick swinging targets
The UK Government has unveiled a new consultation which will explore how it can instruct Ofcom to snap the whip, making sure telcos get their gears churning to meet connectivity targets.
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Consumer revenues were down 6% and revenues for @BTGroup as a whole were down 3% in the last quarter of 2022 but th hhttps://t.co/8iQfujtxzO
05 February 2023 @ 16:15:10 UTC
Philippe Poggianti speaks to @scottbicheno about the status of #5G mmWave across Europe, the discussions from DigiW hhttps://t.co/zJRHguDnEA
05 February 2023 @ 14:05:09 UTC
UK incumbent @BTGroup has kicked off its latest cloud-migration programme as part of its ongoing hhttps://t.co/CaFErECeeM
05 February 2023 @ 12:00:40 UTC