EE comes out well in latest Ofcom moaning numbers, Virgin not so much
UK telecoms regulator Ofcom has published its latest numbers on which providers have been moaned about most and EE put in a solid performance.
UK telecoms regulator Ofcom has published its latest numbers on which providers have been moaned about most and EE put in a solid performance.
The UK’s telecom regulator believes out-of-contract mobile users could have saved millions if telcos offered the best deal available, and has released new measures to protect them from being treated unfairly.
The Latin American mobile heavyweight América Móvil has agreed to acquire its competitor Nextel in the Brazilian market for $905 million.
Nearly three years after the EU net neutrality regulations came into effect, neither service providers nor national regulators have been role models in following the rules, a new report concluded.
When talking about the leaders in the 5G race, Europe is never in the fray. Comparing the attitude of the operators in the US and Europe, it is becoming very clear why.
The bosses of several of the biggest European operators have written to the EC to objects to proposed amendments to the Electronic Communications Code and ePrivacy Regulation.
Research firm CCS Insight has released new findings which suggest the downfall of subsidized-handset contracts and the growth of SIM-only contracts for UK consumers.
Research from Affinion and Oxford Brookes University has revealed something that we all pretty much knew; UK mobile operators are pretty rubbish at customer engagement.
The 00’s were seemingly a slowly declining slide for the telcos, who slowly witnessed the more agile and innovative internet players erode profits.
Mobile operators could boost annual global data revenues by $47 billion through brushing up their upsell strategies, according to a report by BSS solution provider Openet. The report said telcos should have a system in place which, by taking into account the customer context, automatically triggers the most relevant offer to be sent to the customer device, allowing the immediate purchase and activation of the product.
Although there is widespread industry support for standardised and centralised BSS strategies for mobile operators, fears around operational disruption and cultural and political issues are so pronounced they are perhaps keeping operators from moving to implement such strategies. But a cloud implementation of a single BSS solution could represent a possible solution.
The opportunities for wireless services providers to offer cloud services are vast, according to new research. While traditional IT vendors, such as Google, Dell, Amazon and Microsoft dominate the cloud computing market, mobile operators have competitive advantages over these players, according to Market intelligence provider IHS iSuppli.
The Global Mobile Suppliers Association (GSA) has said in an update to its Evolution to LTE reports that since June 2010 98 additional countries have invested in LTE, bringing the total to 208. In terms of hard deployments, either existing or planned, the numbers have gone up by 32, taking it to 154 across 60 countries.
In all the hub-bub surrounding new gadget launches and app. stores at the MWC event in Barcelona, most of the established mobile operators are treating their customers almost as an afterthought. So says Steve Bell, a 20-year Motorola veteran who has now set up his own consultancy, KeySo Global, to help industry players get more […]
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