BT taps Hiya to tackle spam calls
UK incumbent BT is ramping up its war on scammers, as Ofcom preps new rules that will hold telcos to a higher standard.
UK incumbent BT is ramping up its war on scammers, as Ofcom preps new rules that will hold telcos to a higher standard.
Britons are getting hit with more dodgy calls and texts than ever before, prompting Ofcom to nudge the telco industry into doing something about it. We spoke to Eli Katz, CEO, XConnect about what can be done to bat away the spam.
Kit vendor Ericsson and has teamed up with ‘call performance management cloud’ firm Hiya to build Call Qualification, an AI based tool to help operators identify incoming spam and fraud calls.
After providing call filtering features for free, Verizon is going to update its commercial messaging platform to better protect customers.
Nokia’s PR team is being kept on its toes this week with a flood of announcements that defy journalists’ best efforts to form a coherent narrative from them.
Nokia seems to have decided that the best PR strategy for Mobile World Congress is to issue at least one press release a day for the whole of February.
“Good morning, I’m calling to discuss your mis-sold PPI, you could be owed thousands. I’d just like to confirm some details with you, including an address you lived at 20 years ago which we inexplicably have.”
According to a report by Cisco, the telecoms industry has the strongest security processes of all sectors, with globally 47% of telcos having ‘highly sophisticated’ systems in place.
The UK’s Information Commissioner’s Office (ICO) has cracked down on SMS spammers by fining two men penalties totalling £440,000. Tetrus Telecoms, jointly owned by Christopher Niebel and Gary McNeish, was found to have “plagued the public with millions of unlawful spam texts” over the past three years, according to the ICO.