TalkTalk

Which pans UK broadband leaders for woeful service

Consumer publication Which has slammed the UK broadband scene, pointing towards the unacceptable and consistently poor performance of market share leaders for customer service and performance.

Profits down but prospects up at TalkTalk

TalkTalk has unveiled its full year results and while profits are down, restructuring costs have hit the spreadsheets and the dividend has been cut, so prospects aren’t looking too bad for the group.

TalkTalk rebrands a bit

What do you do over the summer when you’re stuck in the office and everyone else is on holiday? Why, you mastermind a superficial rebrand of course.

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Polls

What role will consumers expect telcos to play when COVID-19 is behind us?

  • As a reliable utility similar to the role they have managed to play during the pandemic (45%, 13 Votes)
  • Rolling out new technologies and services to support new customer behaviours (28%, 8 Votes)
  • Turning special service offerings during the pandemic into standard offerings (17%, 5 Votes)
  • As a digital platform that they have struggled to change into since the pre-COVID times (10%, 3 Votes)

Total Voters: 19

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