GiffGaff tops UK mobile customer satisfaction survey
Consumer advice outfit Which has published the results of its annual customer satisfaction survey, which revealed UK MVNO customers are its happiest.
Telecoms.com
Which?
Which reckons a third of UK constituencies have rubbish connectivity
Consumer advice organisation Which has done some research into the 4G and broadband connectivity in the 650 UK parliamentary constituencies.
Which pans UK broadband leaders for woeful service
Consumer publication Which has slammed the UK broadband scene, pointing towards the unacceptable and consistently poor performance of market share leaders for customer service and performance.
Scotland and Wales top the broadband not spot list once again
While there might be a few rogue entries into the UK broadband sh*t-list, the usual suspects are present once again demonstrating the difficulties in taking everyone across the digital finish line together.
Telcos will be honest if you force them to – Which research
New research from Which has suggested telcos will be honest and realistic about download speeds as long as there are rules preventing them from blatantly misleading the consumer.
UK broadband subscribers typically get half of the advertised speed – Which
Consumer advocacy group Which mined data from its broadband speed checker app to compare what is advertised with what people actually get.
Which reckons Vodafone sucks, Tutela doesn’t
Consumer advice firm Which has published the results of its UK MNO customer satisfaction survey, which ranks Vodafone last for the second year running.
Which grasses up UK ISPs to Ofcom
Consumer information company Which did some mystery calling to see if UK ISPs say the right stuff when flogging broadband. They didn’t.
The good, the bad and the TalkTalk – Which broadband rankings
As inevitable as the coming of the tides, the rising sun, or Gary Lineker’s goatee being terrible, TalkTalk has hit rock bottom of the broadband rankings once more.
4G sucks on the south coast – Which
UK consumer top-tips group Which has teamed up with OpenSignal to look at 4G performance across the country and found it’s worst on the south coast of England.
Major UK broadband suppliers all suck at customer service – Which
UK consumer advocate Which has published its latest broadband customer satisfaction survey and all the biggest ISPs scored poorly on customer service.
Rubbish internet no longer first-world-problem
Although Internet access has long been ridiculed as a first world problem new research from Which? has shown broadband is now considered as important as running water and a dry place to sleep.
OpenSignal research reveals UK 4G coverage failings
Consumer group Which has claimed UK consumers are unable to access 4G networks nearly half of the time.
BT, Sky, TalkTalk broadband customers UK’s least satisfied – report
Consumer organisation Which has published the results of its latest UK broadband satisfaction survey claiming the worst performers are the country’s three biggest providers BT, Sky and TalkTalk. The report said smaller internet service providers (ISPs) are doing a better job in keeping customers happy.
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