White Papers

 

Begin monetising SDN & NFV today

Software-defined networking and network functions virtualization have heralded in a new era of possibility for operators in a telecoms industry becoming progressively more fixated on delivering diverse, converged and cloud-based services. While SDN and NFV certainly have potential, it’s the orchestration of virtual services that will make the potential of virtualization a more tangible reality. […]

Fighting the threat of SIM boxes to A2P SMS revenues

It has long been acknowledged that traditional operator revenue streams are under threat, particularly person-to-person SMS services. Application-to-person (A2P) services, however, are positively thriving, and are forecast to for the next three years at least. Enterprise organisations are increasingly turning to SMS as a means of communicating more directly and intimately with its customers as part of a multi-channel experience.

Tackling the growing threat of DDoS in telecoms

In a digital age, for which telecoms service providers are the life-blood, modern consumers are perennially connected to internet services of one form or another. Be it online or mobile banking, video-on-demand, social media, music streaming services or live news aggregators; large enterprise organisations and telecoms companies are under pressure like never before to maintain a 24 hour a day service availability.

How Ubuntu OpenStack makes the cloud work for telcos and service providers

This ebook explains how Ubuntu OpenStack can help telcos and other providers to deliver cloud-based services to both internal and external customers successfully. If you’re involved in technology, business operations or service design in any organisation that fits that description, this ebook is for you. Rather than going into hands-on technical detail, it offers a valuable overview of the tools that make Ubuntu OpenStack so powerful and – importantly – an outline of their benefits in the real world.

How can smartphones be more powerful AND more efficient?

At MediaTek, we ask always ourselves how smartphones chipsets can offer higher performance while using less power. Generation-after-generation, our systems-on-chip contribute to better user experiences, slimmer device designs and more advanced multimedia features. When we introduced CorePilot™, our innovative technology to assign tasks to each of the processor’s cores optimally, we knew it would enable […]

Monetize IoT Opportunities NOW with Managed IoT Services

The demand for Internet of Things (IoT) services is expected to explode in the next few years. Communication Services Providers (CSPs) must act now if they want to make IoT services a great capitalization opportunity rather than yet another burden on the capacity of their network. Delivering IoT and M2M services requires more than connectivity […]

Empowering the Digital Telco Transformation with Convergent Charging and Policy

In this paper, we will explore the emerging trends that necessitate the urgency for a more agile infrastructure. We will discuss how new revenue opportunities in communication, commerce, health and retail need a more robust framework to manage growth and keep service providers relevant in the value chain. Click here to read this whitepaper.

NFV: The Myth of Application-Level High Availability

When designing Network Functions Virtualization (NFV) solutions, some software providers approach the problem of high availability through application-level redundancy schemes (load balancing, check pointing, journaling, etc.). But application-level high availability by itself doesn’t achieve the goal of five-nines (99.999%) reliability—the standard set by service providers using traditional network infrastructure based on physical equipment

Grey is the new green: Cashing in on the A2P opportunity

Operators the world over should still see significant monetary value in SMS. Recent research indicates that the growth of Application to Person messaging is entering a golden age, a four year window where feature phones still outnumber smartphones globally. A2P messaging has the potential to replenish a revenue stream which many had considered dead for some time.

Adopt a holistic approach to network service orchestration

Network Functions Virtualization (NFV) technology is re-shaping how network operators instantiate, elastically scale and terminate network services in virtualized network environments. However, even with this increasingly dynamic network, how do you fully realize material business benefits, not just network benefits?

Building the Carrier Grade NFV Infrastructure

Network Functions Virtualization (NFV) is the telco’s version of IT virtualization, achieved by augmenting the latter with the carrier-grade capabilities required for high availability, security, and performance, as well as for more efficient network management. But while it’s important for services to be reliable in the IT world, the stakes are higher in telecommunications companies, […]

SDN, NFV and IP Optical Convergence: harness the power of your network

The way in which the telecoms network is being managed by service providers is changing. Evolution towards open, programmable and more flexible architectures is becoming increasingly prominent, as the network struggles to keep up with the demand generated by rapidly escalating mobile data consumption and machine to machine traffic.

Increase your IT Business Impact

The results of the Cisco Global IT Impact Survey provides Insight into IT’s role as a business enabler. assesses the extent network investments keep pace with business demands and looks at IT’s likelihood to adopt new technologies that can increase IT’s effectiveness.

NFV: Insight from a systems integrator

The fundamental architectural changes introduced by Network Functions Virtualization (NFV) essentially propose the meshing of the telecom and IT functions and a welcome move away from bespoke hardware. Although this development will have a world-changing effect on the telecoms ecosystem and the way network equipment is bought and sold, this effect is secondary to the economic and operational benefits NFV is set to bring.

How to Select the Right Remote Support Tool

Today’s customer support and IT service organizations are charged with supporting ever-more complex environments that include multiple channels of communication to a seemingly limitless number of devices and systems—all while keeping support costs down. To meet these conflicting demands, service organizations are turning to remote support solutions.

Five Tips For Improving Customer Experience

Within today’s competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction.

Polls

Is there any need for a high-street presence for the telcos nowadays?

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