White Papers

 

Ciena cloud networking: Data center without walls

This paper is the first in a series describing Ciena’s vision for the future of cloud networking, and the solutions that turn that vision into reality for both IT providers and IT users. A Data Center Without Walls is the combination of geographically distributed data centers able to function as an efficient shared resource pool to address any magnitude of workload demand from anywhere across that geography with assured service performance.

M-Spam: From Network Protection to Revenue Assurance

SMS messaging is the most widely used application worldwide for the 5.9 billion mobile subscribers around the world. SMS remains one of the main contributors to the mobile operator’s non-voice revenue stream. However, the mobile industry lost up to $58.4 billion last year due to revenue leakage, which accounted for over 6% of a mobile operator’s total revenues and could grow to 23% by 2016 if not addressed urgently. SMS spam and fraud remain one of the main contributors to this revenue leakage scenario.

Making LTE roaming work

In terms of deployment, LTE is the fastest growing mobile technology ever. But it is also the most disruptive element to appear since the introduction of WCDMA, bringing with it fundamental changes to the network and telecom provider business model.

Why Wi-Fi offload and roaming are key to meeting growing data demands

Data traffic demand is growing rapidly in the wake of operator strategies to encourage mobile broadband adoption. As a result, the industry is talking about offload as a solution but one which takes many forms, leaving many operators unsure of which path to take. The business case for Wi-Fi is evolving, and not just for data offload but also voice and messaging, offering an opportunity for the deeper integration of Wi-Fi with the operator’s service portfolio. However, what are the issues and friction points that operators might envisage, and how might they be overcome?

Getting ahead in an LTE World

Operators around the world are facing tremendous challenges in terms of growth in data traffic, operational efficiency and customer experience. In order to address these demands, further attention and financial investment are being directed to the upgrade of existing network infrastructure-and with peak download speeds of 100Mbps and above being promised, LTE has been widely hailed as the solution to operators’ congestion troubles.

Protecting your Customer Base by Ensuring the Best Customer Experience

The Telecom environment is ever changing. Demand for smartphones and tablets continues to increase, more people become more mobile and telecom service providers are under pressure to grow revenue, customers and market share. This whitepaper will explore the changing landscape for devices and platforms, the evolution of support desk metrics from efficiency measurements to customer satisfaction ratings, and how incorporating remote support tools into a telecommunications organisation can improve the customer experience and increase customer satisfaction.

Network 4 Profitable Connectivity

This paper describes why it is important for network operators to adopt a new approach to network design, what the networks must achieve in terms of their key operational characteristics and how certain design principles can be applied to fulfill these objectives.

Next Generation Optical Fibre: Making Your Broadband Network Go Further

Published by Corning

As a recent blockbuster video on YouTube called “A Day of Glass” demonstrates, with the inventive pace of communications technology these days, it is realistic to foresee a world where even the most humble of appliances in our homes and at work,like fridges and desktops, are fully connected and enabled as video and voice interactive devices. It is easy to see that such a world would require an unimaginable amount of bandwidth. The millions of hits that this video has had indicate a real world interest in a future that is so technology and telecoms enabled, and thus offers an explanation for, and a justification for supporting, the incessantly increasing consumer demand for bandwidth in telecoms networks of today.

Comarch – The advantages of Product Catalog-centric BSS

This white paper published by Comarch addresses how service providers’ existing BSS systems can slow down their business, the disadvantages of having multiple product catalogs and how Comarch approaches BSS transformation in terms of product catalog-centric architecture.

Comarch – Key issues to consider before switching to convergent billing

This whitepaper published by Comarch addresses why you need to transform your current billing system, how a modern convergent billing platform can help you improve customer experience while keeping costs low and what features and functionalities you should look for in an ideal convergent billing solution.

Slicing up the M2M revenue pie

Published by Comarch

How to get your share and boost your business

> How can M2M communication help you acquire additional revenue sources?
> What types of companies are active on the M2M market?
> What constitute the typical features of an M2M platform and how can they support your enterprise?

MessagePhone: adding value to users & operators in emerging markets

SPONSORED BY Synchronica plc

This white paper examines the MessagePhone and provides an analysis of how the device will be
positioned to meet the particular needs of emerging markets. The device is being launched at a
time when mobile network operators face new levels of competitive intensity and continue to
battle against rising churn rates. Throughout this paper we refer to Africa and Latin America as
examples of the MessagePhone’s target markets, although the device would also be appropriate
for parts of the Asia Pacific and Eastern Europe regions.

Multi Vendor Network Parameter Management

Published by Aexio

Radio Network quality in a cellular network can be used as a barometer to gauge the overall quality of a network. This is in a large part due to the fact that the mobile network’s quality is dominated by a substantial number of environmental factors. By tracking a few key performance indicators (KPIs) in the radio network, call quality and subscribers’ perception of the quality of the network can be monitored. These KPI include, for example, blocked calls, dropped calls, voice quality and throughput.

10 ways to optimize your satellite broadband business

Published by Comarch

How to use a modern BSS solution to reach your business goals?

How to enhance your offer, while simultaneously reducing costs. How you can optimize your satellite business seamlessly for your end customers. How self service can enhance the experience of your customers while taking the workload off of your staff. How to efficiently manage your workforce and increase customer satisfaction and more.

VDSL2–A Feasible Solution for “Last Mile”

Published by ZTE

ADSL plus is currently being deployed worldwide as the new mainstream broadband technology for residential and business customers. But at the same time, the industry is gearing up for the next step of the DSL evolution: VDSL . This second version of the very high-speed digital subscriber line (VDSL) standard from ITU-T promises to deliver 100Mbps symmetrical traffic on short copper loops.

See How Handset OS Leader Symbian Reduced Engineering Troubleshooting Time of 3-man Days Per Defect Found for Over 500 Engineers Using Coverity

Published by Coverity

See how Symbian applied Coverity to automate code reviews with Coverity Prevent, Coverity’s static analysis solution, while enhancing their code checker base with Coverity’s extensive collection of checkers using Coverity Extend to successfully capture standard errors in the Symbian OS build process before they reached production.

UK mobile broadband measurements

Sponsored by Bytemobile

An extensive measurement campaign was carried out between June and August 2009 to assess the effect of mobile broadband optimisation on Internet access through notebook/netbook computers. Measurements were performed in and around London on all UK mobile networks offering mobile broadband products and conducted so that the results were comparable, regardless of the surrounding environment and traffic in the measured cell.